Sales Consultant - Jeddah

About Damas Jewellery

Damas Jewellery, established in 1907 and based in Dubai, United Arab Emirates, stands as the foremost jeweller in the Middle East. Operating 150 stores across the GCC and employing over 1200 individuals, its portfolio includes more than 40 renowned international brands alongside exclusive in-house collections that cater to a broad range of occasions.

Why Join Damas?

• Attractive salary package with additional commission incentives
• Work in an inclusive and diverse environment
• Excellent opportunities for career advancement
• Access to Damas Academy for professional development and training
• Guidance from a knowledgeable and experienced management team
• Strong focus on employee health and wellness

Role Overview and Responsibilities

The main aim of the Sales Consultant is to effectively convert prospects into confirmed sales, ensuring that personal sales targets and store objectives are consistently met or surpassed. Managing and expanding a client portfolio with proactive approaches is vital.

• Achieve set individual sales targets and contribute to overall store performance
• Maintain Damas’ standards throughout the store environment
• Demonstrate thorough knowledge of the company’s own jewellery products as well as competitor items
• Exemplify outstanding customer service at all stages, adhering to the DSCE standards
• Ensure stock accuracy reaches 100% through effective stock management
• Consistently meet or outperform monthly sales goals as stipulated by management
• Create a welcoming atmosphere that fosters excellent customer experiences before, during, and after sales
• Adjust sales techniques based on clients’ unique needs and motivations
• Skillfully negotiate and resolve customer objections
• Stay informed about the latest industry trends and competitor activity

Qualifications and Experience

• Minimum education: Senior High School graduate
• Two to five years of experience in luxury retail, customer service, or hospitality sectors
• Basic knowledge of jewellery is essential

Personal Skills and Attributes

• Exceptional communication and interpersonal abilities
• Clear understanding of customer service expectations and client priorities
• Meticulous attention to detail with capability to multitask efficiently
• Self-motivated yet cooperative team player
• Availability to work retail hours including weekends to satisfy business demands