Quality Improvement Advisor

Role overview

As a Quality Improvement Advisor, you’ll act as the main point of contact and coach for hospitals, helping them spot opportunities to strengthen patient care, safety, and outcomes while guiding improvement efforts toward healthcare quality goals.

Location and eligibility

This is a remote role, but candidates must live in Colorado, Idaho, Iowa, Kansas, Missouri, Montana, Nebraska, Oregon, or Wyoming to qualify. Internal candidates located in other states may also be considered.

What you will do

• Work closely with hospitals to identify improvement opportunities and help deliver measurable gains in patient outcomes.
• Coordinate with local, state, and national organizations to connect providers and patients with initiatives and learning opportunities relevant to their needs.
• Review quality data at the regional, state, and provider levels, support learning collaboratives, and offer technical guidance as hospitals adopt evidence-based practices.
• Use your understanding of hospitals and healthcare systems, along with quality improvement expertise and relationship-building strengths, to engage effectively with partners and providers across the care continuum while supporting state and federal quality objectives.

Required qualifications and experience

• A bachelor’s degree in public administration, public policy, public health, or a similar field is required, or equivalent experience may be accepted, such as 10 years of healthcare experience or an associate’s degree plus 5 or more years of experience.
• Prior experience in healthcare quality improvement is required.
• Strong working knowledge of quality improvement principles and methods used in hospital environments is required.
• You should have excellent communication and interpersonal skills and be able to build productive relationships with C-suite leaders, clinicians, administrators, and other healthcare professionals.
• Familiarity with hospital-related state and federal rules, including CMS quality measures, value-based payment models, and accreditation requirements, is needed.
• You must be able to coach providers and partners through improvement work and provide technical support in your area of expertise or in setting-specific topics.
• An active Enterprise User Administration (EUA) ID is required. As a CMS contractor employee needing regular access to a CMS federally controlled information system, you must create an Identity and Credentialing Tool (ICT) account and obtain an EUA ID. If you do not already have one, you must complete the required training and secure the ID. Failure to do so within the required timeframe may lead to termination of employment.

Preferred experience

• Background working in a hospital setting.
• Master’s degree in public health, quality improvement science, health informatics, or a related discipline.
• Current license or certification such as RN, LPN, MSW, or CPHQ.
• Experience collaborating with multidisciplinary teams, including physicians, nurses, pharmacists, and administrators.
• Proven ability to manage project schedules, meet deadlines, and prepare detailed written reports.
• Experience turning complex data into practical insights and clear narratives for both clinical and non-clinical audiences.

About Telligen

Telligen is a highly regarded population health management organization that provides clinical, analytical, and technical support to local, Tribal, and national partners, as well as state and federal programs, employers, and health plans.

With more than 50 years of experience, the organization has continued to evolve alongside healthcare while staying committed to serving its clients and communities through innovative, mission-driven solutions.

The company values ownership, community, ingenuity, and integrity, and seeks people who want to make an impact and help shape the future of health.

Additional information

Telligen is an employee-owned company, and employee-owners share in the organization’s success.

The company uses artificial intelligence tools to support initial screening and parts of the hiring process, but all applications are reviewed by human recruiters and final hiring decisions are made by people.

Telligen is an equal opportunity employer and participates in E-Verify.

Work authorization sponsorship is not available for this role. Candidates who require sponsorship now or in the future cannot be considered.

Third-party solicitations from outside staffing firms are not accepted.

Reasonable accommodations are available for applicants who need assistance because of a disability, medical condition, or physical or mental impairment. Requests are reviewed individually on a case-by-case basis.

If you need help using Telligen’s careers website or applying for this role, you can contact careers@telligen.com.

The company also notes that it may use AI tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or identifying possible inconsistencies in application materials. These tools assist the recruitment team but do not replace human judgment.

Telligen and its affiliates consider qualified applicants without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, protected veteran status, disability, or any other protected class.