Product Specialist - Parts Module

About PBS Systems

PBS Systems is a leading provider of an All Inclusive Business Platform in North America with nearly 40 years of experience transforming automotive retailing. As the third largest Dealership Management System (DMS) vendor, PBS supports dealerships in sales, service, inventory, and accounting management. Our company values deep customer partnerships, innovation, and friendship.

Role Overview

We are seeking a Product Specialist focused on the Parts Module to join the Product Specialist Group within our Development department. This role involves problem management, quality assurance testing, documentation, and active participation throughout the software development lifecycle for current and upcoming product features.

Key Responsibilities

• Engage actively in team meetings and scrum sessions.
• Investigate and replicate reported issues and escalate when necessary.
• Collaborate with team members to plan and design enhancements.
• Perform testing on both resolved bugs and new functionalities.
• Develop and maintain comprehensive product documentation.
• Handle multiple concurrent tasks while ensuring high quality standards.
• Review requirements analysis thoroughly.
• Travel up to two weeks annually across Canada and the USA, with at least one onsite development engagement per year.

Qualifications

• A university degree or an equivalent blend of education and experience.
• At least one year of professional experience in quality assurance or relevant industry experience.
• Strong written and verbal communication capabilities.
• Proven ability to work effectively in both team settings and independently.
• Exceptional attention to detail with excellent prioritization and organizational skills, including project management abilities.
• Strong analytical and problem-solving skills with a readiness to tackle challenging technical issues.
• Adaptable, quick learner who thrives in a dynamic and evolving work environment.

What We Offer

• Opportunities for professional growth through continuous training, certifications, and clear career advancement pathways.
• Travel opportunities to various locations across Canada, the U.S., and the Caribbean.
• Comprehensive health benefits including medical and dental coverage.
• Paid time off to help maintain a healthy work-life balance.
• An inclusive and supportive culture where your ideas and voice are valued.
• Regular employee recognition programs and performance-based incentives.
• Competitive compensation including a base salary and annual bonuses of up to $4,800 for product certification.
• Additional performance bonuses and attractive referral rewards.
• Exclusive staff discounts with partners like GM and Dell.

Additional Information

PBS Systems is committed to equal employment opportunity and will provide accommodations during the hiring process upon request. Selected candidates will be contacted by email. Please check your spam or junk folders.