Product Manager, AI Applications — Global Public Sector

Role overview

Scale’s Global Public Sector team is expanding quickly, and this position offers the chance to help shape one of its most dynamic growth areas. The team focuses on building and advancing Scale’s work with governments and government-supported organizations outside the United States.

You will help design tailored AI solutions that use a customer’s proprietary data and domain expertise to improve how their organization operates. The role involves understanding real-world workflow challenges, working closely with clients, and leading a forward-deployed team to build advanced AI products on the Scale GenAI Platform, a full-stack system for building, testing, and deploying frontier AI agents.

What this role covers

• Creating custom AI applications for public sector use cases
• Developing bespoke large language models
• Supplying high-quality training data for research groups and government institutions that are building LLMs
• Forming partnerships that support regional AI adoption and local talent development

What you will do

As an entrepreneurial product leader, you will own major AI initiatives for one or more customers and help turn ambiguous needs into impactful solutions. You will work across engineering, machine learning, operations, and go-to-market functions to deliver products that can generate significant business value.

• Run client workshops to define and shape custom AI solutions
• Identify and evaluate new AI application opportunities across government organizations
• Coordinate cross-functional delivery of AI applications and custom LLMs with engineering, operations, and go-to-market stakeholders
• Stay closely connected to future end users, gather their feedback, and use it to guide prioritization
• Keep current on applied AI research and methods for training custom LLMs
• Define evaluation datasets and success criteria, review performance, and refine the solution based on results
• Provide regular status updates to clients and Global Public Sector leadership

Background and experience

The ideal candidate combines product leadership with strong technical judgment. You should be comfortable moving between strategic thinking and hands-on execution, with a solid grasp of software engineering principles and the ability to collaborate effectively with technical and non-technical partners.

• At least 4 years of product experience, including the last 1 to 2 years working on AI-powered products
• Strong technical foundation, ideally backed by a STEM degree and/or experience building technical software products
• Good understanding of generative AI technologies and how they are used in enterprise and consumer settings
• Experience using vibe coding tools such as Replit, Lovable, or Bolt, along with design tools such as Figma, Canva, or Miro
• Excellent leadership, presentation, and communication skills, with the ability to influence cross-functional teams

Preferred skills

• Python coding experience
• Ability to speak and write in Arabic

Important policy note

Candidates who are considered for this role must wait 90 days before being reconsidered for the same position. This policy is intended to support a fair and thorough review process for all applicants.

About the employer

Scale’s mission is to build dependable AI systems for the most consequential decisions. Its products provide the data and full-stack infrastructure used by leading models and help enterprises and governments create, deploy, and oversee AI applications with meaningful impact. The company works with organizations such as Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force.

Equal opportunity and accommodations

Scale maintains an inclusive workplace and provides equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Reasonable accommodations are available for applicants with physical or mental disabilities. If you need assistance or an accommodation during the application or recruiting process, contact accommodations@scale.com. Additional information is available through the relevant U.S. Department of Labor notice.

Privacy and data use

Scale collects, stores, and uses personal data for legitimate business purposes, including identifying job opportunities that may fit your profile and sharing information with affiliates where appropriate. Data collection is limited to what is necessary to manage applications, provide services, and comply with legal requirements. Information submitted during the application process is handled according to internal privacy and protection policies.

Pay transparency

The employer states that it complies with the U.S. Department of Labor pay transparency requirements.