Probation Services Officer

About the Role

As a Probation Services Officer with Queensland Corrective Services, you will play a crucial role in fostering pro-social behaviors, supporting rehabilitation efforts, and enhancing community safety across Queensland. You will work within Community Corrections, which supervises adult offenders throughout various metropolitan, rural, and remote regions, aiding individuals in meeting community-based orders and encouraging positive behavioral changes.

Key Responsibilities

• Encourage pro-social conduct and support offender rehabilitation to strengthen community safety.
• Manage tasks efficiently, meeting deadlines whether working autonomously or collaboratively within teams.
• Engage effectively with a diverse range of internal and external stakeholders to facilitate service delivery.
• Maintain strict confidentiality and adhere to legislative requirements relating to sensitive information.
• Communicate with clarity and confidence, including the ability to handle difficult discussions, resolve conflicts, and negotiate favorable results.

Candidate Profile

• Demonstrated ability to organize and prioritize tasks to achieve timely outcomes.
• Experience in working with varied stakeholders from different backgrounds.
• Understanding of sensitive issues related to the role with a commitment to privacy and legal compliance.
• Advanced communication capabilities, especially in managing challenging conversations.

Why Join Queensland Corrective Services?

• Participate in meaningful work centered on rehabilitation and public safety.
• Receive structured, role-focused training to enhance your skills and confidence.
• Gain a fully supported Certificate IV in Correctional Practice (Community).
• Benefit from an AO4 salary package along with 12.75% employer superannuation contributions.
• Enjoy flexible leave arrangements and annual leave loading.
• Access diverse career pathways across metropolitan, regional, rural, and remote sectors.
• Become part of an inclusive and supportive work environment.
• If based in rural or remote areas, potential eligibility for additional Remote Area Incentive Scheme benefits.

Additional Information

• Formal tertiary qualifications, particularly in human services, are advantageous but not mandatory.
• New appointees are required to complete the Certificate IV in Correctional Practice (Community), including assessments within 12 months and full certification within 18 months.
• Possession of a current C class driver's licence is essential.
• Training tailored to operational needs, such as urinalysis testing and court-related duties, may be necessary as determined by relevant authorities.

Application Process

• Submit a current resume along with a 1-2 page cover letter addressing your fit for the role and key responsibilities.
• Applications will be managed according to Queensland Government recruitment procedures.

Additional Notes

• Queensland Corrective Services values diversity and inclusion, encouraging applicants to disclose any health conditions, disabilities, or cultural backgrounds to support fair participation.
• Roles may be located at various regional sites with differing durations and availability.
• Submitting an application and location preferences does not guarantee an offer or placement.
• Applications remain valid for 12 months and may be considered for similar vacancies within the organisation.