Prison Support Officer - HMP Grendon and Springhill
HM Prison and Probation Service (HMPPS)
Hillesden, England, United Kingdom · Full Time
Be the first to apply
- Experience
- Any
- Salary
- GBP 29,432 – GBP 29,432 / year
- Openings
- 1
- Posted
- 3 hours ago
- Work mode
- In office
- Education
- None
- Eligibility
- <ul> <li>Anyone meeting the essential criteria, including possession of a full UK driving licence, may apply.</li> </ul>
- Resume
- Required to apply
Where you'll work
Job description
About the Role
This unique opportunity at HMP Grendon and Springhill involves contributing significantly to the operational support of a busy prison environment. As an Operational Support Grade (OSG), you will form part of a collaborative team responsible for ensuring the daily functioning and security of the facility.
Main Responsibilities
- Perform security screening and searches at prison entrances.
- Manage deliveries entering the site and track goods appropriately.
- Oversee and guide visitors within the prison premises.
- Monitor phone calls and keep surveillance via CCTV systems.
- Take on various active tasks, including escorting vehicles, lifting, carrying, and patrolling throughout the grounds.
- Support administrative functions, balancing desk-based work with physical responsibilities.
- Work a mix of shifts (including weekends and nights) to support prison operations around the clock.
- Driving duties as required; candidates must hold a valid UK driving licence.
What We're Looking For
- No specific educational qualifications are required.
- Strong communication skills with the ability to remain calm and make sound decisions under pressure.
- Good judgement, practicality, and a team-focused approach.
- Ability to deal with a busy, fast-paced working environment.
- Full, valid UK driving licence (essential for this location).
Career Development
This position will provide you with an in-depth understanding of prison operations and can serve as a springboard to other roles, including potential progression into prison officer positions through an internal conversion scheme.
Compensation and Benefits
- Annual salary of £29,432.
- Starting entitlement of 25 days annual leave, rising to 30 days after 10 years (pro-rata).
- 9 days of bank, public, and privilege holidays annually.
- Eligibility for a paid Level 2 apprenticeship in customer service.
- Access to the Civil Service pension scheme, travel season ticket loans, retail discounts, Employee Assistance Programme, and Cycle to Work scheme.