HM Prison and Probation Service (HMPPS)

Operational Support Grade - HMP Isle of Wight

HM Prison and Probation Service (HMPPS)

Hamstead, England, United Kingdom · Full Time

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Experience
Any
Salary
GBP 29,432 – GBP 29,432 / year
Openings
1
Posted
3 days ago
Work mode
In office
Resume
Required to apply

Where you'll work

Job description

Overview

Join His Majesty’s Prison and Probation Service at HMP Isle of Wight as an Operational Support Grade (OSG). This role is essential in aiding the smooth daily operations of a busy prison environment. You will engage in a mix of tasks ranging from security duties and gate searches to visitor supervision, managing deliveries, and monitoring communications via phone calls and CCTV. The job combines desk-based responsibilities with physical activities such as lifting, carrying, and escorting vehicles within the prison grounds.

Key Requirements

Driving forms a vital part of this role, so a valid full UK driving licence is mandatory. Prior qualifications are not required; however, the ideal candidate must be an effective communicator capable of maintaining composure in high-pressure situations. Good judgement, common sense, and the ability to work well within a team are crucial for success.

Work Schedule

The position involves shift work across varied hours, including nights and weekends, ensuring continuous support for prison operations.

Career and Training Opportunities

This role offers exposure to prison operation procedures and can serve as a gateway to further prison career pathways, including conversion to a Prison Officer position through a dedicated scheme. Comprehensive training and development opportunities are part of the package.

Compensation and Benefits

  • Starting salary at 29,432 per year
  • Annual leave of 25 days, increasing to 30 days after 10 years of service (pro-rated)
  • 9 days of bank, public, and privilege holidays
  • Access to a paid Level 2 apprenticeship in customer service
  • Participation in the Civil Service pension scheme
  • Additional benefits including season ticket loans, retail discounts, Employee Assistance Programme, and Cycle to Work scheme

Additional Information

Your contact with prisoners is limited compared to prison officers but may occasionally occur depending on the prison's needs. This is a unique opportunity to contribute to public safety while developing valuable skills and experience within the corrections sector.

Work styles they’re looking for

Effective Communication Teamwork Team Collaboration Physical Fitness Shift work adaptability Good judgement

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