HM Prison and Probation Service (HMPPS)

Prison Support - HMP Wayland

HM Prison and Probation Service (HMPPS)

West Tofts, England, United Kingdom · Full Time

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Experience
Any
Salary
GBP 29,432 / year
Openings
1
Posted
2 weeks ago
Work mode
In office
Education
No formal qualifications are necessary for this position.
Eligibility
This role is open to individuals who are good communicators, can remain calm under pressure, possess good judgment and common sense, and are effective team players. While a driving license and own transport are beneficial due to the location, they are not essential unless specifically stated for th…
Resume
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Where you'll work

Job description

About the Role

Join His Majesty’s Prison and Probation Service (HMPPS) as an Operational Support Grade (OSG) at HMP Wayland in West Tofts, England. This is an extraordinary job where you will be instrumental in the daily operations of a busy prison. You'll be part of a dedicated team, contributing to security, managing deliveries, supervising visitors, and monitoring communications and CCTV. The role is dynamic, involving both desk-based tasks and physical activities like lifting, carrying, and escorting vehicles across the prison grounds.

Responsibilities

  • Support the day-to-day running of HMP Wayland.
  • Perform security checks and searches at the prison gate.
  • Manage incoming and outgoing deliveries.
  • Supervise visitor interactions.
  • Monitor phone calls and CCTV feeds.
  • Undertake physical tasks including lifting, carrying, and escorting vehicles.
  • Assist in maintaining a smooth and safe prison environment.

Requirements

  • No formal qualifications are required.
  • Must possess good communication skills.
  • Ability to remain calm under pressure is essential.
  • Demonstrate good judgment and common sense.
  • Must be a strong team player.
  • Willingness to work varied shifts, including weekends and nights.
  • Consideration of personal transport options is advised due to the rural location and fixed shift times.

Perks

  • Comprehensive training provided.
  • Opportunities for career progression and development.
  • Annual leave starts at 25 days, increasing to 30 days after 10 years of service (pro-rata).
  • 9 days of bank, public, and privilege holidays.
  • Access to a paid Level 2 apprenticeship in customer service.
  • Eligibility for the Civil Service pension scheme.
  • Access to season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme.

Eligibility

This role is open to individuals who are good communicators, can remain calm under pressure, possess good judgment and common sense, and are effective team players. While a driving license and own transport are beneficial due to the location, they are not essential unless specifically stated for the role.

Education Required

No formal qualifications are necessary for this position.

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