HM Prison and Probation Service (HMPPS)

Operational Support Grade - HMP Portland and The Verne

HM Prison and Probation Service (HMPPS)

Wantage, England, United Kingdom · Full Time

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Experience
Any
Salary
GBP 30,491 – GBP 30,491 / year
Openings
1
Posted
1 hour ago
Work mode
In office
Resume
Required to apply

Where you'll work

Job description

Overview

Join His Majesty’s Prison and Probation Service as an Operational Support Grade (OSG) at HMP The Verne and HMP Portland. This essential role involves assisting with the daily operations of a busy prison, combining administrative tasks with active duties such as security checks, visitor supervision, and escorting vehicles around the prison grounds. Candidates must possess a full and valid UK Driving Licence as driving is a key responsibility.

Key Responsibilities

  • Perform security duties including searches at the entrance gate.
  • Manage delivery logistics and supervise visitors.
  • Monitor phone calls and operate CCTV systems.
  • Carry out physical tasks requiring lifting, carrying, and walking across prison premises.
  • Drive vehicles within the prison environment as part of daily operations.
  • Work various shifts including weekends and nights to ensure smooth running of the establishment.

Candidate Profile

No formal qualifications are required, but strong communication skills, calmness under pressure, sound judgment, and teamwork are essential qualities for success in this fast-paced environment. Interaction with prisoners is limited but may occasionally occur depending on the location.

Career Development

This role provides valuable insight into prison operations and offers potential career progression paths, including the opportunity to advance through the OSG to Prison Officer conversion scheme.

Compensation and Benefits

  • Starting salary of £30,491 per annum.
  • Annual leave of 25 days initially, increasing to 30 days after 10 years of service (pro rata applicable).
  • 9 bank, public, and privilege holidays.
  • Access to a paid Level 2 apprenticeship in customer service.
  • Membership in the Civil Service pension scheme.
  • Additional benefits including season ticket loans, retail discounts, Employee Assistance Programme, and a Cycle to Work initiative.

Work styles they’re looking for

Communication Teamwork Communication Skills Physical Fitness Shift work adaptability Judgment Calm under pressure Flexibility

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