Operational Support Grade - HMP The Verne and HMP Portland

Role Overview

Join HM Prison and Probation Service as an Operational Support Grade (OSG) at HMP The Verne and HMP Portland, contributing to the smooth and secure operation of busy prisons. This multifaceted role involves responsibilities ranging from security checks and managing deliveries to supervising visitors and monitoring communications such as phone calls and CCTV.

Key Responsibilities

While the job incorporates administrative and desk-related tasks, it also requires physical activity including lifting, carrying, and walking across prison grounds to escort vehicles. Driving is a vital aspect of the role, so candidates must possess a full, valid UK driving license.

Candidate Profile

You do not need formal qualifications to apply, but strong communication abilities, calmness under pressure, sound judgement, common sense, and excellent teamwork skills are important. The role involves shift work, including nights and weekends, supporting the continuous functioning of the prison.

Career Impact

This position offers meaningful contribution to public safety and provides insight into prison operations. Interaction with prisoners is generally limited compared to prison officers, but occasional contact may occur depending on the facility. The OSG role opens doors for advancement, including eligibility for conversion schemes to Prison Officer roles.

Benefits Package

• Starting salary of 30,491 annually
• 25 days annual leave on joining, increasing to 30 days after 10 years of service (pro-rated)
• 9 days of bank, public, and privilege holidays
• Opportunity to complete a paid Level 2 apprenticeship in customer service
• Participation in the Civil Service pension plan
• Access to season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme