New Business Sales Account Strategist - Onboarding at Google Customer Solutions

About The Role

Businesses of all sizes depend on Google's exceptional advertising tools to excel in today's fast-evolving marketing landscape. This position demands a passion for sales, expertise in digital media, and an unwavering focus on driving client success. As an account strategist, you will operate as a business owner, adapt swiftly to change, and creatively devise strategic solutions to continuously produce outstanding, incremental results for both Google and its customers.

You'll cultivate trusted relationships by identifying customer business needs and transforming them into impactful advertising solutions that help clients reach their most ambitious objectives. Working collaboratively with sales teams, you will contribute to shaping the future of advertising in the AI era and make a meaningful difference for the millions of companies and users that rely on Google.

The Onboarding team is a vital part of Google's Acquisitions division, responsible for significant growth in Google's advertising business worldwide. As a New Business Account Strategist, you'll facilitate the onboarding process for new advertising clients across the region, supporting them as they learn to leverage Google products effectively to meet their growth and business goals. You'll also manage close partnerships with acquisitions and business teams, understanding advertiser requirements to deliver measurable, value-driven solutions.

Key Responsibilities

• Consistently achieve and surpass assigned business targets by driving the growth of new business through advertiser onboarding.
• Manage the post-sale customer experience by guiding new advertisers through their initial setup and ensuring effective campaign launches to encourage sustained investment.
• Work in close collaboration with New Business Sales and Google Customer Solutions teams to ensure smooth customer handoffs and identify opportunities for account growth and upselling.
• Proactively engage advertisers via phone and email, developing deep insights into their business goals and offering customized Google advertising solutions that provide measurable ROI.
• Create and execute strategies to optimize advertiser campaign performance and product utilization to support their long-term success and contribute to Google's growth.

Minimum Qualifications

• Possession of a bachelor's degree or equivalent relevant experience.
• At least two years of experience in a sales role with assigned quotas.
• Background in online sales, business development, acquisition, or cold-calling.
• Experience interacting directly with customers in roles involving digital advertising products.

Preferred Qualifications

• Prior experience in media account management or advertising industry.
• Proficiency in managing customer accounts and customizing solutions to meet their needs.
• Strong multitasking ability, managing various projects simultaneously with meticulous attention to detail.
• Excellent capability in reaching out and assisting customers to add meaningful value to their businesses.
• Creative problem-solving and innovative thinking skills.

Additional Information

In alignment with the San Francisco Fair Chance Ordinance and the California Fair Chance Act, applicants with arrest or conviction records will receive consideration for employment. Google maintains an equal employment opportunity policy that includes nondiscrimination based on race, color, ancestry, religion, gender, sexual orientation, age, citizenship, disability, gender identity or veteran status, among others. Those requiring accommodations during the application process can request assistance.

Compensation

In the United States, the position offers a base salary range between $88,000 and $125,000 annually, supplemented by a target bonus of 35%, equity options, and comprehensive benefits.