Timpson Group

Mobile Colleague

Timpson Group

Salisbury, England, United Kingdom · Full Time

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Experience
Any
Salary
GBP 26,520 – GBP 29,500 / year
Openings
1
Posted
10 hours ago
Work mode
In office
Eligibility
Individuals who hold a full UK driving licence and possess a positive, friendly attitude with effective communication are encouraged to apply. Experience is not required, and candidates from all walks of life, including ex-offenders, are welcomed.
Resume
Required to apply

Where you'll work

Job description

About Timpson

Recognised by The Sunday Times as one of the best workplaces in the UK, Timpson Group Limited is a family-run business since 1865 and the largest service retailer in the UK with over 1,300 stores. Known for a culture of trust and opportunities for growth, Timpson offers a dynamic career path in high street service retail.

Role Overview

We are seeking enthusiastic and approachable individuals to join as a Mobile Colleague based in Salisbury and its surroundings. This role involves delivering a variety of customer services including key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing, dry cleaning, and more. A full UK driving licence is essential.

Responsibilities

  • Provide high-quality customer service across various repair and retail functions.
  • Perform key cutting, watch and mobile phone repairs, shoe repairs, engravings, and photo processing.
  • Complete an act of kindness for customers or colleagues daily to foster a positive environment.
  • Engage in ongoing learning and skill development through comprehensive training starting from day one.
  • Work a 40-hour week across 5 days, including weekends, with opportunities for overtime after training.

Requirements

  • Possession of a full UK driving licence.
  • Positive attitude with excellent communication skills.
  • Friendly, confident personality suited to a customer-facing role.
  • Open to applicants from all backgrounds, including those without prior experience and ex-offenders.

Compensation and Benefits

  • Starting salary of 326,520 per annum, rising to 329,500 after successful completion of the trial period.
  • Uncapped weekly performance bonuses incentivising outstanding service.
  • Access to free holiday homes.
  • Discount card offering up to 90% off for employees and up to 25% for friends and family.
  • An additional day off on your birthday.
  • Paid leave for a child's first day at school.
  • Annual salary reviews and excellent opportunities for promotion.
  • Regular social events and ongoing skills training.
  • 3100 bonus for marriage and weekly 31000 lottery draws.
  • Mental health support, including free flu vaccinations and a 24/7 helpline.

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