Mental Health Support Worker at Supawork.ai in Macedon, Victoria

Role Overview

Supawork.ai, through Infinity Support Services Australia Pty Ltd—a Registered NDIS Provider—delivers compassionate support across Victoria, Tasmania, and Queensland. This position focuses on aiding individuals living with dual disabilities and mental health challenges, with an emphasis on fostering personal growth and self-determination through collaborative care.

Key Responsibilities

• Assist with clients' daily living activities promptly and efficiently.
• Maintain a positive and proactive attitude while providing support.
• Facilitate clients' personal hygiene and dressing needs.
• Manage home-based tasks including shopping.
• Coordinate diverse social activities to enhance client engagement.
• Offer emotional support tailored to individuals' needs.
• Adhere strictly to Child Safe Standards in all interactions.
• Communicate clearly, inclusively, respectfully, and adapt communication styles to suit individual preferences.
• Build trust-based relationships respecting clients' rights and dignity.
• Maintain participant and worker rights and prioritize the participant's voice.
• Work collaboratively with various stakeholders involved.
• Recognize and celebrate client strengths to encourage empowerment.
• Observe situations attentively and respond with flexibility.
• Maintain commitment to health and safety practices while providing access to necessary health services.
• Promptly report risks to ensure safety.
• Refrain from using any restrictive practices unless explicitly approved.

Additional Information

We passionately support workforce diversity and actively encourage applications from professionals of all backgrounds, with a current focus on increasing female representation within this role. Financial compensation will be provided for upcoming training related to the position.

About the Employer

Infinity Support Services Australia Pty Ltd operates as a Registered NDIS Provider, offering recovery-oriented mental health programs, accommodation, and respite services with experienced clinical leadership. Their mission prioritizes advancing dignity, freedom, social equity, and self-determination in every aspect of support.

Application Requirements

Candidates will be asked to confirm their eligibility to work in Australia and provide evidence of experience as a Mental Health Support Worker. Verification includes holding an NDIS Worker Screening Check, Working with Children (WWC) Check, First Aid certification, Australian driver's license, Police Check, and COVID-19 vaccination status.