Medical Records & Billing Administrator

Overview

This opportunity, offered through a partner organization based in the United States, invites applications for the role of Medical Records & Billing Administrator. This fully remote job supports healthcare operations within a mission-driven organization dedicated to enhancing access to quality care.

Key Responsibilities

• Accurately process medical record requests ensuring adherence to mandated turnaround times.
• Handle payer communications by sorting, routing, and responding promptly to urgent inquiries.
• Support billing tasks including processing refunds, reconsideration requests, and manual claims activities.
• Assist with preparation for audits by retrieving and organizing required documentation.
• Work collaboratively with internal teams to enhance medical records and billing procedures.
• Identify recurring problems and inefficiencies, proposing process improvements to increase operational effectiveness.
• Provide additional support in billing functions as business needs evolve.

Candidate Requirements

• Minimum education: High school diploma or equivalent; an associate degree or certification in medical records, billing, coding, or allied areas is advantageous.
• Preferably 1-2+ years experience in healthcare administration, especially medical records, billing, or revenue operations roles.
• Knowledge of payer procedures, medical billing terms, and claims processing, including familiarity with 837 claims, is beneficial.
• Strong understanding of HIPAA regulations and strict confidentiality of patient information.
• Exceptional attention to detail, capable of handling large volumes of work under deadlines independently.
• Comfortable working remotely with limited supervision.
• Excellent verbal and written communication skills.
• Ability to identify operational challenges, suggest improvements, and adapt to shifting priorities.

Compensation and Benefits

• Competitive salary approximately $50,000 annually.
• Robust medical, vision, and health insurance plans with substantial employer contributions.
• Generous paid time off starting at 20 days, increasing up to six weeks with seniority.
• Ten company holidays per year.
• Stipend provided to support a productive home working environment.
• 401(k) retirement savings plan available.
• Additional benefits such as life insurance, short and long-term disability coverage, financial wellness programs, and access to virtual primary care.
• Fully remote setup offering flexible work arrangements and autonomy.

Additional Information

The recruitment process is managed by the partner company using AI-driven candidate matching to ensure fair and efficient evaluation. Final hiring decisions are made by the employer's internal team. Applicants acknowledge and consent to data processing in compliance with applicable data protection laws, including GDPR. Artificial intelligence tools may assist during the hiring stages but do not replace human judgment.