Manager, Investigations, Ethics & Compliance

About the Company

Mattel is a global toy and family entertainment company with a long history of creating products and experiences that inspire, entertain, and support children’s development through play. The organization emphasizes inclusion, respect, and a workplace where people can contribute authentically and do their best work. Its business spans major franchise brands, consumer products, digital experiences, and live entertainment.

Role Overview

Mattel’s Ethics & Compliance function is hiring a Manager, Investigations to lead workplace and compliance investigations across the United States. This role calls for a seasoned investigator and employee relations professional who can handle sensitive matters quickly, thoroughly, fairly, and consistently while supporting a culture built on integrity, accountability, and respect. Remote work is available for this opportunity.

Key Responsibilities

The position involves leading end-to-end workplace investigations, partnering with business and functional stakeholders, and helping improve compliance processes and employee relations practices.

Workplace Investigations

• Own full-cycle investigations related to harassment, discrimination, retaliation, misconduct, policy breaches, and other workplace concerns.
• Collect and assess evidence, interview relevant parties, evaluate credibility, and reach objective conclusions grounded in facts and policy.
• Draft clear investigation records such as interview summaries, case write-ups, findings, and recommended next steps.
• Handle cases promptly while preserving consistency, impartiality, confidentiality, and investigative best practices.
• Share findings, risk insights, and recommendations with Employment Law, People & Culture, and business leaders to support informed action and corrective measures.
• Keep case files accurate and current in Mattel’s centralized case management system.

Stakeholder Partnership

• Act as a dependable advisor to People & Culture Business Partners and business leaders on difficult workplace situations.
• Support conflict resolution and mediation to help resolve concerns and create durable outcomes.
• Develop strong working relationships across the organization and communicate effectively with employees at all levels.
• Handle sensitive employee matters with professionalism, judgment, and strict confidentiality.

Compliance, Risk, and Improvement

• Work with compliance teams to improve investigation workflows, controls, policies, training, and risk-reduction efforts.
• Review patterns and root causes from investigations to shape proactive compliance and employee environment strategies.
• Take part in quarterly reviews with external auditors on investigation matters, controls, and related processes.
• Partner with People & Culture teams to create and deliver training on workplace conduct, investigations, and the employee environment.
• Assist with regional and global investigations when needed, alongside the Senior Director of Global Investigations & Employee Relations and local People & Culture teams.

Qualifications

Candidates should bring extensive workplace investigation experience, strong interviewing and analytical ability, and the confidence to handle sensitive conversations and high-volume caseloads. The role also requires sound judgment, organization, and the ability to work independently while preserving confidentiality.

Preferred Profile

A bachelor’s degree or an equivalent mix of education and relevant experience is preferred. Certifications such as AWI-CH, SHRM-CP, SHRM-SCP, PHR, or SPHR are considered an advantage. Experience with NAVEX or similar case management and ethics reporting tools, Spanish language fluency, and exposure to multi-jurisdictional or global investigations are also desirable.

Additional Information

Mattel encourages applicants even if they do not match every single qualification exactly. The company highlights an inclusive workplace and a culture of belonging, and welcomes candidates who are excited about the role and the broader organization.

How We Work

• Collaborate: work as one team, share ownership, and achieve stronger outcomes through partnership.
• Innovate: bring forward fresh ideas, challenge conventional thinking, and help create better products and experiences.
• Execute: focus on performance, accountability, ownership, and best-in-class results.

Who We Are

Mattel is recognized worldwide for iconic brands including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA, and Polly Pocket. Its offerings include toys, content, consumer products, digital experiences, and live events. Founded in 1945, the company is known for its workplace culture and its commitment to helping future generations reach their potential.

Equal Opportunity and Legal Notice

Mattel is an equal opportunity employer and considers applicants without regard to protected characteristics under applicable law. The company also states that, under the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to Watch

The Culture at Mattel; Corporate Philanthropy