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Laptop Hardware Technician - Lenovo Warranty Services
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 15,500 – INR 28,500 / month
- Openings
- 10
- Posted
- 5 hours ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
Company Overview
Cloudline Infotech is expanding its service division and seeks 10 committed Field Hardware Support Engineers dedicated to delivering top-quality warranty services for Lenovo laptops. This role focuses on hardware diagnostics, repairs, and ensuring excellent customer satisfaction.
Position Summary
Role: Field Service Engineer (Lenovo Warranty Services)
Vacancies: 10
Location: Mahadevapura, Bengaluru, Karnataka, India
Employment Type: Full-time
Key Responsibilities
- Perform accurate hardware diagnostics and replace faulty components such as motherboards, keyboards, LCD screens, RAM, SSDs, and batteries on Lenovo laptop models including ThinkPad, IdeaPad, Yoga, and Legion.
- Diagnose operating system issues, conduct clean OS installations, handle system updates, BIOS flashes, and manage Lenovo-specific driver updates.
- Systematically troubleshoot hardware failures including Blue Screen of Death (BSOD), power-related problems, and connectivity issues.
- Validate warranty status, keep thorough case logs, and ensure repairs comply with Lenovo’s service level agreements (SLAs).
Required Skills and Qualifications
- Hands-on experience dismantling and reassembling laptops with precision, especially when replacing sensitive internal components.
- Strong understanding of Windows OS, device management, and effective troubleshooting techniques.
- Proficiency in using Lenovo Vantage, system deployment tools, and performing manual driver updates.
- Certifications such as CompTIA A+, Lenovo Certified Service Technician (LCST), or similar hardware certifications are advantageous though not mandatory.
- Excellent analytical skills, meticulous attention to detail, and a customer-centric attitude.
Compensation and Benefits
- Monthly salary ranging between 15500 and 28500 INR.
- Performance-based incentives to reward exceptional work.
- Opportunity for Lenovo technical training and pathways to certification.
- Work environment conducive to professional growth and dynamic learning.