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Laptop Hardware Technician - Lenovo Warranty Services
Bengaluru, Karnataka, India · مکمل وقت
درخواست دینے والے پہلے فرد بنیں۔
- تجربہ
- کوئی بھی
- تنخواہ
- INR 15,500 – INR 28,500 / month
- کھلنا
- 10
- پوسٹ کیا گیا
- 9 گھنٹے قبل
- کام کا موڈ
- دفتر میں
- دوبارہ شروع کریں۔
- درخواست دینے کی ضرورت ہے۔
جہاں آپ کام کریں گے۔
ملازمت کی تفصیل
Company Overview
Cloudline Infotech is expanding its service division and seeks 10 committed Field Hardware Support Engineers dedicated to delivering top-quality warranty services for Lenovo laptops. This role focuses on hardware diagnostics, repairs, and ensuring excellent customer satisfaction.
Position Summary
Role: Field Service Engineer (Lenovo Warranty Services)
Vacancies: 10
Location: Mahadevapura, Bengaluru, Karnataka, India
Employment Type: Full-time
Key Responsibilities
- Perform accurate hardware diagnostics and replace faulty components such as motherboards, keyboards, LCD screens, RAM, SSDs, and batteries on Lenovo laptop models including ThinkPad, IdeaPad, Yoga, and Legion.
- Diagnose operating system issues, conduct clean OS installations, handle system updates, BIOS flashes, and manage Lenovo-specific driver updates.
- Systematically troubleshoot hardware failures including Blue Screen of Death (BSOD), power-related problems, and connectivity issues.
- Validate warranty status, keep thorough case logs, and ensure repairs comply with Lenovo’s service level agreements (SLAs).
Required Skills and Qualifications
- Hands-on experience dismantling and reassembling laptops with precision, especially when replacing sensitive internal components.
- Strong understanding of Windows OS, device management, and effective troubleshooting techniques.
- Proficiency in using Lenovo Vantage, system deployment tools, and performing manual driver updates.
- Certifications such as CompTIA A+, Lenovo Certified Service Technician (LCST), or similar hardware certifications are advantageous though not mandatory.
- Excellent analytical skills, meticulous attention to detail, and a customer-centric attitude.
Compensation and Benefits
- Monthly salary ranging between 15500 and 28500 INR.
- Performance-based incentives to reward exceptional work.
- Opportunity for Lenovo technical training and pathways to certification.
- Work environment conducive to professional growth and dynamic learning.