Kids Club Assistant Manager

About the Property

Raffles & Fairmont the Red Sea is part of Saudi Arabia’s landmark Red Sea Project and is being developed as a pair of nature-led resorts. The destination includes 361 rooms, 11 dining experiences, an overwater restaurant overlooking the Red Sea and mangroves, and a spa.

Raffles The Red Sea is envisioned as a refined luxury retreat set within the exceptional Red Sea destination. It combines Raffles’ signature warmth and tailored service with the area’s natural beauty and sustainability-led approach to create an exclusive experience for sophisticated travelers.

Role Overview

This position supports the day-to-day running of the Kids Club and helps ensure a safe, polished, and engaging environment for children and families. The role involves team supervision, activity planning, guest interaction, and close attention to luxury service and child safety standards.

Key Responsibilities

• Support the daily operation of the Kids Club, including upkeep of the facility, cleaning and sanitizing equipment, and maintaining a tidy, secure environment.
• Guide and oversee Kids Club Attendants, deliver regular training, and ensure child protection procedures and high-end service expectations are consistently followed.
• Create and roll out age-appropriate activities such as shell painting, scavenger hunts, children’s yoga, and nature-inspired programs that reflect the Red Sea setting.
• Welcome families personally, respond to questions and concerns with discretion, and handle special requests to deliver a smooth guest experience.
• Apply strict check-in and check-out controls and keep accurate records of attendance, incident logs, and emergency contacts.
• Handle administrative support tasks such as tracking toys and supplies, coordinating with Housekeeping and Engineering, and assisting with scheduling and performance reviews.

Requirements

• A qualification or certification in Early Childhood Education, Recreation Management, or a similar discipline.
• At least 3 years of experience in childcare or hospitality, including a minimum of 1 year in a supervisory position.
• Prior pre-opening experience is required and considered especially important for this role.
• Valid CPR and First Aid certifications are mandatory.
• Strong grooming and personal presentation suitable for a luxury environment.
• A service style that is proactive and anticipatory, with clear ownership and accountability.
• Fluency in English is required; knowledge of Arabic or Russian is an advantage.
• Comfort working with project coordination, scheduling, and document control during pre-opening stages.
• Awareness of ultra-luxury guest expectations and alignment with premium brand standards.

Additional Information

This role is based in Umluj, Tabuk, Saudi Arabia, at a full-time onsite location. The position is part of a pre-opening environment, so experience in launching new operations is essential.

The job calls for a professional who can balance child-focused care with luxury hospitality delivery, maintain strong operational discipline, and contribute to a high-standard family guest experience.

All responsibilities, standards, and expectations should be understood as part of a luxury resort environment with strong emphasis on safety, service, and presentation.