Key Accounts Director - North America

About the Company

MineSense develops mining technology designed to reduce waste, improve sustainability, and increase operational efficiency and profitability. Supported by venture capital and government funding, the company has earned recognition from technology and sustainability-focused programs for its work in making mining more effective for both people and the planet.

Role Overview

The company is hiring an experienced Key Accounts Director to join its Business Development team in North America. Reporting to the Chief Commercial Officer, this position will lead important customer relationships, accelerate revenue growth, and drive market expansion through targeted sales planning. The role blends technical fluency with commercial leadership and includes responsibility for guiding the team toward strong results and long-term customer value.

Key Responsibilities

• Design and execute strategies to expand market presence.
• Drive growth in sales revenue.
• Use a creative, results-oriented approach to commercial decision-making.
• Build and apply sales management processes, tools, and performance metrics.
• Develop and deliver an annual sales plan.
• Identify technically complex customer needs and coordinate the right technical and sales support to advance the deal cycle and secure orders.
• Develop durable, trust-based relationships with senior decision-makers.
• Partner with leadership to align sales and marketing priorities with the company’s overall growth strategy.
• Ensure customers receive high-quality solutions and service.
• Work closely with senior leadership to support corporate goals.

People Leadership

• Model company values in day-to-day work, employee engagement, and internal initiatives.
• Align department goals with broader organizational objectives.
• Coach and mentor team members to help them perform at their best.
• Carry out performance reviews and identify both top contributors and employees who need support.
• Build trust through active listening and fair, direct feedback.
• Work with HR/Talent on hiring plans and support the full employee lifecycle.
• Remove obstacles that limit team effectiveness while advocating for the resources and tools the team needs.
• Oversee programs that help new hires and existing employees ramp up and improve performance.

Qualifications

• Strong background in B2B sales; mining industry experience is highly preferred.
• At least 10 years of relevant experience in a sales leadership position.
• Experience selling and marketing technical products internationally.
• Demonstrated history of success in similar roles.
• Strong ability to lead teams and build collaboration.
• Strategic and innovative mindset.
• Good financial judgment and business understanding.
• Must be willing to travel up to 50% across North America; a valid passport and vaccination are required.
• Excellent written and verbal communication skills.
• English is mandatory; Spanish is an advantage.
• Self-driven and able to work both independently and collaboratively.
• Comfortable working with Microsoft 365.
• Strong awareness of health and safety practices.

Compensation and Benefits

The final salary will depend on experience, knowledge, skills, location-based market data, and internal pay equity. The offered amount may fall outside the posted range. The total rewards package includes a competitive salary and bonus, matching RRSP or 401K for Canadian and US employees, comprehensive benefits with an employee assistance program, learning and career development resources, a transit subsidy for Vancouver-based roles, hybrid work options for roles that do not need to be onsite, at least 3 weeks of vacation depending on the position, and global/local social events and celebrations.

Why Join MineSense

MineSense describes itself as a Canadian mining technology company focused on maximizing global metals while reducing global impact. The organization emphasizes purpose-driven work, values such as Innovation, Belonging, Resilience, and Adding Value, meaningful contributions to a cleaner and more sustainable planet, and a people-focused culture that supports growth, well-being, and success.

Equal Opportunity and Accommodation

MineSense is an equal opportunity employer and provides accommodation for individuals with disabilities. Applicants who need accommodation during recruitment or hiring may share those needs during the application process, and such information will be handled confidentially.

Application Note

Applications are welcome even if candidates do not meet every requirement listed.

Technology in Hiring

The company may use AI-based tools to assist with parts of the hiring workflow, including application review, resume analysis, response assessment, and spotting possible inconsistencies or verification signals in submitted materials. These tools support the recruitment team but do not replace human judgment, and final hiring decisions are made by people. Candidates seeking details about data processing may contact the company directly.