Key Account Manager - Singapore Business Development (1-year Contract)

About The Team

The Business Development and Partnerships teams at Shopee are vibrant and driven groups focused on propelling Shopee to become the leading e-commerce platform in Southeast Asia and Taiwan. Their primary goal is to offer Shopee users a diverse range of products at competitive prices.

Role Overview

As a Key Account Manager, you will be assigned a specific product category—such as Electronics, Fashion, FMCG, Lifestyle, or Social—based on your experience and expertise as assessed by the hiring team before joining.

Responsibilities

• Manage a portfolio of key client accounts, fostering their growth and performance within the Shopee platform.
• Evaluate performance data and operational metrics for accounts to identify and implement optimization strategies.
• Collaborate with clients to design and execute sales campaigns and strategies aimed at achieving category and account targets.
• Coordinate closely with internal teams including marketing, revenue, and operations to ensure smooth and effective campaign execution.
• Encourage client participation in Shopee's promotional campaigns and support them in meeting campaign objectives.
• Work alongside category managers to devise and carry out growth strategies.
• Take the lead on internal team projects focused on improving processes and launching new initiatives.

Qualifications and Skills

• Bachelor's degree in any discipline.
• Previous experience in account and category management is advantageous.
• Familiarity with the e-commerce sector is desirable.
• Strong communication skills and enthusiasm for client-facing interactions.
• Proficient analytical abilities.
• Motivated, goal-oriented, and a collaborative team player unafraid of challenges.