Key Account Executive - Vendor Managed Inventory (VMI)

About Reckitt

Reckitt is home to some of the world's most trusted brands in hygiene, health, and nutrition. Our mission is to create a cleaner, healthier world by making high-quality wellness and hygiene products accessible to everyone. We operate globally with a unified purpose to protect, heal, and nurture.

Sales Team Overview

Our Sales division plays a crucial role in achieving our purpose by forming successful partnerships with customers to ensure product availability in stores and online. Operating in competitive categories, our sales environment is dynamic and fast-moving, encouraging collaboration across multiple teams. We have approximately 10,000 sales associates worldwide in areas including Field Sales, Key Accounts, Trade Marketing, and Category Development.

Role Overview

We are seeking an organised and relationship-driven Key Account Executive to join our New Zealand Sales team based in Auckland. This evolved role holds national responsibility for managing Vendor Managed Inventory (VMI), overseeing the entire VMI process by collaborating closely with both customers and internal stakeholders to maintain optimal inventory management, stock availability, and execution of initiatives.

Key Responsibilities

• Lead and manage all aspects related to Vendor Managed Inventory (VMI) for the Foodstuffs team nationally.
• Serve as the replenishment contact point for customers across the North and South Islands, managing inventory flow and order processes effectively.
• Collaborate internally across Sales and Supply teams to meet service level targets and overall operational goals.
• Conduct supply reviews with customers and act as the primary contact for all supply-related queries and issues.
• Ensure alignment of forecasts between Reckitt and Foodstuffs systems to maintain forecasting accuracy.
• Generate and manage regular analytical reports and insights to support informed decision-making.
• Develop materials and coordinate with the Field Sales team to implement key commercial activities and maintain clear communications between Account and Field teams.
• Build and sustain strong cross-functional relationships with key stakeholders internally and with Foodstuffs.
• Drive process improvements within the role and contribute to wider team enhancements.
• Support category reviews and customer presentations using relevant data, analysis, and recommendations.
• Assist in planning promotions, performing post-promotional analysis, and identifying improvement opportunities.
• Provide commercial reporting, forecasting, and business review support for the Foodstuffs team as needed.
• Offer administrative and coordination assistance as required.

Required Experience and Skills

• Experience in FMCG, retail, customer operations, sales support, supply chain, or account coordination roles.
• Proven ability to manage relationships and collaborate with diverse stakeholders.
• Strong organisational skills with the capacity to handle multiple priorities and deadline pressures.
• High attention to detail with strong analytical and reporting skills.
• Confidence in working across functions such as Sales, Supply Chain, and Customer Service.
• Effective communication skills with an ability to influence and partner across teams.
• Intermediate proficiency with Microsoft Excel and working with data sets.
• Experience with major retail customers is highly desirable.
• Previous exposure to Vendor Managed Inventory (VMI) is advantageous but not mandatory.
• A proactive learning mindset and readiness to thrive in a fast-moving FMCG environment.

Success Competencies

Vendor Managed Inventory management, strong Customer Relationship skills, Inventory Planning acumen, Supply Chain coordination, proficient Order Management, Sales assistance, Stakeholder engagement, Analytical reporting, Forecast collaboration, Customer Service excellence, FMCG operational understanding, Problem-solving ability, Cross-functional teamwork, Commercial insight, and Continuous process improvement.

What We Offer

Our company places inclusion at the core of our values and supports our employees through career development and wellbeing programs. Benefits include parental support, an Employee Assistance Program focusing on mental health, global life insurance, and market-aligned perks. Eligible roles enjoy participation in global share plans and short-term incentives that reward outstanding contributions. Our compensation philosophy aligns pay with performance to acknowledge your achievements.

Equality and Diversity

We value potential as much as experience and welcome applicants who align with our company culture. Employment decisions are made free from discrimination on any legally protected grounds, including but not limited to age, disability, ethnicity, gender identity, religion, sexual orientation, family status, and veteran status.