International Commercial Finance Analyst

About DPD UK

DPD UK is part of the Geopost group, a leading force in parcel delivery and e-commerce solutions globally. With an annual turnover nearing a32 billion, they strive to be the most sustainable delivery firm in the UK while providing top-notch service, leveraging the best technologies, and employing the industry's finest talent. The company is recognized as a Valuable 500 organization and is a Disability Confident Employer.

Role Overview

The International Operations Department (IOD) at DPD UK is seeking a dedicated International Commercial Finance Analyst to work out of Oldbury, B69 4DA. Reporting to the International Commercial Finance Manager, this role offers a valuable opportunity to support the UK business by providing deep commercial insight and operational assistance related to international operations.

Key Responsibilities

• Address service performance challenges by producing cause analysis reports and collaborating with relevant departments to resolve issues impacting DPD Classic service delivery.
• Ensure operational procedures are consistently applied and aligned with the development of international product offerings.
• Analyze trends from escalations concerning DPD Classic service quality and compliance, then compile reports outlining corrective actions.
• Communicate procedural updates or changes that may affect deliveries for DPD Group customers.
• Support presentations to international clients, senior management, and internal teams, and participate in meetings by providing specialist international knowledge.
• Engage in special projects and working groups aimed at enhancing international service offerings.
• Recommend improvements to customer experience for DPD Classic services to key stakeholders.
• Monitor vehicle fill rates and capacity planning for DPD Classic daily operations.
• Collaborate regularly with Road Service teams and stakeholders to identify operational trends to improve KPIs.
• Deliver timely analytical, commercial, and decision-support information to managers and stakeholders.
• Help ensure departmental deadlines and management reporting cycles meet agreed schedules.
• Quarterly review supplier commercial rates to identify and highlight potential cost savings.
• Offer budget holders prompt analytical support and commercial insights.
• Report key customer contribution data alongside additional commercial insights.
• Track weekly customer trends and contribute to forecasting activities.
• Suggest process improvements to reduce time spent on transactional work.
• Analyze data to recommend actionable solutions and comparative evaluations.
• Investigate and promote cost-saving ideas in collaboration with IOD teams, presenting recommendations to management.
• Work closely with IOD Managers to accurately cost and price bespoke commercial solutions.
• Initiate new analyses and reporting aimed at generating revenue, reducing costs, or improving services.
• Network proactively within departments to gain insight into their functions and impact on commercial activities.
• Collaborate with fellow analysts on joint projects to enhance insights and add value.
• Assist in the reconciliation and review of customer and destination margins with strategic commercial insights.
• Accurately price bespoke operational solutions for key customers and assess their business impact.
• Provide ad hoc financial analyses and reports supporting operational decisions.

Qualifications and Skills

The ideal candidate will have a strong passion for data analysis with a meticulous attention to detail. A high degree of proficiency in Excel and Google Suite is essential. The job demands enthusiasm, ability to thrive under tight deadlines, and comfort in a fast-moving environment. Additional competencies include:

• Excellent analytical and problem-solving capabilities.
• Effective communication skills across all organizational levels with the confidence to challenge stakeholders.
• Commitment to continuous learning and professional development.
• High numeracy skills.
• Positive attitude toward change and adaptability in managing multiple priorities.
• A mindset focused on "right first time" execution.
• Demonstration of DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability.

Working Conditions and Benefits

• Permanent contract with 37.5 hours per week.
• Working days Monday to Friday, 9:00 AM to 5:30 PM.
• Salary of a337,544.16 per annum.
• Location: Oldbury, B69 4DA.
• Holiday trading opportunity.
• Enhanced maternity and paternity benefits.
• Life insurance coverage at 4 times salary upon joining the pension scheme.
• Health kiosks visiting every location.
• Vitality at Work health program.
• Free onsite parking.
• Discounts available at hundreds of retailers, including up to 5% off supermarket shopping.
• Milestone days off for celebrating special occasions with loved ones.
• Free eye tests and assistance with glasses costs for employees frequently using screens.

DPD values career progression and promotes internally, offering numerous development opportunities in a growing company.