Executive Assistant to the Chief Technology Officer (CTO)

About British Airways

As the United Kingdom's national airline, British Airways has connected Britain with the global community for over a century, launching the world's first international scheduled service between London and Paris. The company prides itself on its heritage of originality and its dedication to excellence, demonstrated by the commitment of its employees across all roles.

Role Overview

We are seeking an Executive Assistant to support the Chief Technology Officer (CTO) and the Leadership Team within our Engineering and Maintenance directorate. Positioned at the heart of operations by the end of Heathrow runway, this pivotal position involves overseeing the smooth running of the CTO’s office, managing priorities, and ensuring alignment across teams. This dynamic role offers varied challenges daily with high visibility and impact on the business.

Key Responsibilities

• Maintain seamless office operations for the CTO by organizing and prioritizing competing demands efficiently.
• Coordinate complex calendars, arrange meetings and events for the CTO and Leadership Team members.
• Foster collaboration across the Leadership Team to encourage cohesive strategic thinking.
• Collaborate with Internal Communications to deliver consistent and clear updates aligned with wider business communications.
• Plan and execute virtual and face-to-face events ranging from team meetings to large-scale forums.
• Monitor compliance activities and track notable achievements throughout the directorate to ensure objectives are met.
• Prepare detailed reports with meticulous attention to accuracy as required.
• Lead or assist in project tasks to advance initiatives and deliver results.
• Document meetings accurately through effective minute-taking and note capturing.
• Continuously seek and implement process improvements, including automation opportunities.
• Engage with key business partners to coordinate and align efforts successfully.

Candidate Profile

• Exceptionally organized with a strong aptitude for planning and prioritizing under pressure.
• Experience working collaboratively across multiple teams with an understanding of system and process integration.
• Composure and adaptability in dynamic environments with the discretion to manage confidential information.
• Excellent communication skills with the ability to tailor messages and simplify complex data effectively.
• Proficient with Microsoft Office suite including Outlook, Word, PowerPoint, Excel, and Teams.
• Comfortable engaging with senior stakeholders at director and management committee levels.
• Proven track record of effective problem solving and navigating organizational processes with confidence.
• Experienced in delivering tangible outcomes within complex or large organizations.
• Previous roles as an Executive Assistant or similar position providing support to senior leadership teams.

Benefits and Opportunities

British Airways offers comprehensive benefits including extensive staff travel privileges such as unlimited standby tickets on flights and up to 30 discounted 'Hotline' airfares annually for employees’ family and friends. The company champions career growth, encouraging employees to embrace new challenges and explore opportunities across the business. Diversity and inclusion are core values, fostering a workplace where originality, creativity, and individual identity are celebrated.

Additional Information

British Airways welcomes applications from candidates seeking full-time or part-time employment. The role is located onsite at Hounslow, near Heathrow airport.