HGV Assessor

About DPD UK

DPD UK, part of the Geopost group, leads the parcel delivery and e-commerce solutions sector, serving customers globally with innovative services. With an annual turnover exceeding £2 billion, DPD UK strives to be the UK’s most sustainable delivery firm. The company emphasizes delivering excellent service, utilizing advanced technology, and hiring top talent. DPD UK is recognized as a Valuable 500 company and is a Disability Confident Employer.

Job Overview

The role of HGV Assessor focuses on enhancing the quality of vocational drivers and training programs within DPD. This is achieved through hands-on assessment, induction, driver training, and buddying support. The position supports continuous improvement initiatives within the LGV Training department and ensures smooth operations by conducting site visits to identify and mitigate external risks.

Key Duties and Responsibilities

• Perform LGV CE assessments consistent with pre-use policies and DPD driving standards across company operations, including agency assessments, annual checks, risk scoring, return-to-work and disciplinary assessments.
• Complete detailed assessment reports and communicate outcomes promptly to the appropriate teams for further action.
• Facilitate LGV CE inductions covering vehicle familiarization and best driving practices according to DPD standards.
• Manage induction documentation and ensure proper distribution to involved departments.
• Provide buddying support for novice drivers across Transport and Network divisions.
• Conduct site suitability visits at DPD locations and customer premises to ensure compatibility with LGV CE equipment.
• Assess routes for Transport and Network to confirm appropriateness for LGV vehicles and equipment.
• Deliver training on specific equipment such as PHV trailers to DPD employees and customer staff.
• Report site visit and training outcomes efficiently, escalating concerns to LGV Training managers to prevent delays.
• Maintain exemplary administrative records throughout employment.
• Ensure compliance with all Health, Safety & Security procedures at relevant sites and during customer interactions.
• Communicate essential Health, Safety & Security information to drivers, customers, and their staff during assessments, inductions, and training sessions.

Performance Indicators

• Achieve full compliance with the Pre-Use policy.
• Timely completion of assessments and reporting duties.
• Exhibit flexibility and maintain high capacity utilization.

Qualifications and Skills Required

• Possess a full LGV CE license with minimum 3 years of driving experience.
• Hold a clean driving license with a strong compliance record.
• Demonstrate willingness to work flexible hours, travel frequently, and stay overnight as required.
• Exhibit strong interpersonal and verbal/written communication skills.
• Ability to identify issues and implement effective solutions.
• Basic proficiency with IT systems.
• Commitment to DPD's core values: Passion, Respect, Honesty, Flexibility, Hard Work, and Accountability.

Work Details

• Contract Type: Permanent
• Work Hours: 40 hours per week, working 5 days out of 7 including weekends
• Salary: £40,153.93 per year
• Location: Carlisle, England

Additional Information & Benefits

DPD values its workforce and offers a comprehensive benefits package designed to support employee wellbeing and work-life balance, including:

• Vitality At Work health and wellness programs
• Option to trade holidays
• Enhanced maternity and paternity packages
• Free life insurance worth four times the salary upon pension scheme enrollment
• Free onsite parking for employees
• Discounts at numerous retailers and up to 5% off supermarket shopping
• Special milestone days off for celebrations with loved ones
• Free eye tests and financial assistance with eyewear

DPD UK offers opportunities for career progression and development, promoting talent internally as the organization expands.