- Experience
- Any
- Salary
- GBP 119,000 – GBP 119,000 / year
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Eligibility
- Candidates should be able to lead enterprise-wide transformation and align with DPD’s values, with a strong focus on customers and colleagues. The role is based in Oldbury, England, United Kingdom and is carried out onsite.
- Resume
- Required to apply
Where you'll work
Job description
About the Company
DPD UK, part of Geopost, is a leading parcel delivery and e-commerce logistics business serving customers around the world. The company generates close to £2 billion in turnover and is focused on becoming the UK’s most sustainable delivery provider. Its priorities include delivering exceptional service, using strong technology, and attracting and keeping top talent. DPD UK is also recognised as a Valuable 500 company and a Disability Confident Employer.
Role Overview
The Head of Transformation will lead the organisation’s transformation agenda from end to end. The purpose of the role is to make sure the company focuses on the right outcomes for customers and colleagues while delivering measurable gains in operational performance, customer experience, and strategic growth. This position turns the business vision into a coordinated portfolio of programmes and projects, with clear ownership of benefit delivery.
Key Responsibilities
- Create, own, and continuously improve the organisation-wide transformation roadmap in collaboration with the Strategy & Transformation Director and senior stakeholders.
- Lead the central Transformation Management Office, ensuring strong governance, reporting, risk control, and effective use of resources across major change initiatives.
- Manage and support the Transformation Office Manager, five Programme Managers, and the Change Lead, providing direction, coaching, and leadership for delivery of complex multi-year programmes.
- Serve as the main point of contact between the transformation function and executive leadership, keeping communication clear on progress, risks, and value realisation.
- Control the transformation budget and put in place ways to monitor, confirm, and report both financial and non-financial benefits from the portfolio.
- Drive change management approaches that help new processes, systems, and operating models become fully adopted across the business.
- Promote a culture of continuous improvement, strategic thinking, and openness to change.
- Ensure all transformation work stays centered on delivering the right outcomes for customers and colleagues.
- Contribute to wider business strategy and advise senior leaders on planning and delivery challenges.
- Keep the transformation office aligned with current industry methods, best practices, and technologies in change and programme delivery.
- Oversee relationships with suppliers and external consultants involved in transformation work.
- Monitor health and safety performance within the area of responsibility.
- Support directors in building a positive health and safety culture and encourage ongoing improvement.
- Work with the Health and Safety team so that statutory obligations are met.
- Follow emergency response procedures when incidents require involvement from relevant authorities and support investigations as needed.
Additional Information
The remuneration package is approximately £119,000 and includes a £12,700 car allowance or company car, plus a 34% bonus. The overall package also includes an attractive salary, a company car or cash alternative, bonus potential linked to individual and company targets, and Private Medical Insurance.
Benefits
- Holiday trading
- Enhanced maternity and paternity support
- Free life assurance equal to 4 times salary upon joining the pension scheme
- Vitality at Work
- Free on-site parking
- Discounts from hundreds of retailers, including up to 5% off supermarket shopping
- Milestone days off to spend with family and friends
- Free eye tests and help with the cost of glasses for employees who regularly use screens at work
Career Development
DPD offers long-term career potential as well as job stability. The business places strong emphasis on recognising and developing talent and promotes from within whenever possible. As a growing organisation, it also provides a wide range of development and progression opportunities.
Employer Commitments
DPD says this opportunity is suited to candidates who share its values and can help deliver on customer promises.