IEA Career Coach at Breakthru in Ayr, Queensland

About Breakthru

Seeking a meaningful role where you help others secure employment while progressing your own career? Join Breakthru, a community-focused organisation allied with the Royal Rehab Group, which has more than 125 years of experience in disability and rehabilitation services. As part of this leading not-for-profit, expect robust support and resources to advance your career and make a significant societal impact.

Role Overview

Breakthru is delivering the Inclusive Employment Australia (IEA) program across New South Wales and Queensland, funded by the Department of Social Services. As an IEA Career Coach, based in Ayr, you'll empower individuals with disabilities, injuries, or health conditions to prepare for and attain fulfilling employment. Working within a collaborative team, you will support clients through career planning, skill development, confidence-building, and job application processes — all aimed at sustainable career outcomes.

Key Responsibilities

• Engage closely with clients to plan and support their career progression and job search efforts.
• Establish strong relationships to understand each client’s unique strengths, aspirations, and support needs.
• Provide tailored coaching, maintain regular follow-ups to promote client motivation and advancement.
• Facilitate access to upskilling opportunities, practical experiences, and group activities.
• Partner with employers and community services to create employment and training pathways.
• Achieve or exceed performance targets set internally and externally.
• Upkeep Breakthru’s core values including inclusion, empowerment, and person-centred approaches.

Candidate Profile

You should bring empathy, enthusiasm, and an earnest commitment to making a positive difference through employment services. Confidence in supporting, motivating clients, and forging trust-based relationships is essential. The role requires an outcome-driven mindset, excellent organisational skills, and the ability to thrive in a dynamic, client-focused environment.

You will excel at assessing each client’s strengths and challenges, coaching them effectively to enhance career readiness. Additionally, your engagement with employers to understand their requirements and match-fit candidates will be crucial. Superior communication, stakeholder management, and meticulous record-keeping are key attributes required, along with professional integrity and a strong focus on inclusive, person-centred service delivery.

Mandatory Requirements

• Preferred qualifications in Employment or Human Services such as Mental Health, Psychology, or Social Work.
• Experience working within employment services aiding those with disabilities, injuries, or health conditions.
• Demonstrated ability to meet KPIs and design client-focused employment and skills development plans.
• Proficient in promoting clients to employers and facilitating group-based programs.
• Strong skills in communication, problem-solving, and stakeholder engagement.
• Up-to-date knowledge of disability legislation, support mechanisms, and current labour market trends.
• Holding a valid driver's license and access to a personal vehicle is essential.

Benefits and Rewards

• Salary packaging opportunities to package up to $15,900 of pre-tax income, increasing take-home pay.
• Meal and accommodation packaging benefits up to $2,650 covering dining and holiday costs.
• Five additional wellbeing leave days annually to recharge.
• Access to a range of discounts via the Maxxia Rewards salary packaging partner.
• Discounted gym and aquatic facility memberships through the Fitness Passport program.
• Exclusive health insurance discounts through HCF.
• Eligible employees gain access to portable long service leave.
• Real prospects for career progression and ongoing professional development.
• Free and confidential counselling and wellness assistance through an Employee Assistance Program.

Diversity and Inclusion Commitment

Breakthru values diversity and strives to be an inclusive workplace that mirrors the communities served. Applications are encouraged from People with Disability, First Nations peoples, LGBTIQA+ individuals, and culturally and linguistically diverse applicants. The organisation is dedicated to providing accommodations during recruitment to ensure equitable participation.

Additional Information

Applicants must be prepared for pre-employment clearances including criminal record checks, working with children checks, NDIS Worker Screening, driver's license verification, and reference checks. The organisation welcomes discussions regarding workplace adjustments during the hiring process.