Director of Operations

About Working Wheels and the Role

At Working Wheels, our mission is to improve lives by providing reliable transportation. Through our Vehicle Purchase and Vehicle Repair Programs, we support individuals and families in obtaining safe, dependable vehicles to access work, education, healthcare, and family care. We are seeking a dedicated Director of Operations to lead the organization’s day-to-day activities and steer us toward future growth.

Key Responsibilities

The Director of Operations oversees all operational aspects including the office, automotive dealership, in-house repair shop, and community initiatives. You will manage the Vehicle Purchase Program, Vehicle Repair Program, and sales of refurbished vehicles. Leadership responsibilities include supervising a multidisciplinary team: Director of Vehicle Operations, Repair Program Coordinator, Vehicle Donation Coordinator, Administrative Specialist, and HR/Finance Coordinator. Additionally, the role involves managing financial systems, HR functions, operational infrastructure, and technology platforms to ensure accurate reporting and support for grant compliance and program evaluation. Building and maintaining community partnerships to enhance collaboration and impact is also essential.

Candidate Profile

• A passion for nonprofit community service
• Leadership grounded in integrity, empathy, and accountability
• Enjoyment in developing and leading teams
• Proactive and strategic decision-making skills
• Focus on process improvement and building effective systems
• Strong communication and relationship-building abilities with diverse stakeholders
• Ability to manage multiple priorities efficiently and stay organized
• Positive, solution-oriented mindset

Qualifications

• Bachelor’s degree or equivalent combination of education and experience
• Minimum three years of experience in operations management
• Proven experience in managing and developing staff
• Experience with budgeting, financial oversight, and organizational planning
• Familiarity with SaaS project management tools such as Asana or monday.com
• Strong organizational, communication, and problem-solving skills
• Proficiency with Google Workspace
• Valid driver’s license

Preferred: Experience with automobiles, nonprofit leadership, and grant administration or reporting.

Compensation and Benefits

• Annual salary ranging from $71,000 to $75,000
• Monthly taxable healthcare stipend of $540
• Starting with 16 paid time off days in the first year, increasing over time
• Paid holidays including your birthday
• Retirement plan with 3% employer match
• Short-term disability coverage
• Optional dental, vision, critical illness, and accident insurance
• Opportunities for professional development and growth

Location and Lifestyle

Based in Asheville, NC, a scenic mountain city known for its outdoor activities, vibrant arts scene, music, and dining options, this role offers a balance of meaningful work and high quality of life.

Application Process

To apply, please send one document including your cover letter and resume to the designated contact. In your cover letter, address how you discovered the role, how your experience aligns with the position, and your reasons for interest in Working Wheels. Applications without cover letters will not be reviewed. No phone inquiries please.

Equal Opportunity

Working Wheels is committed to diversity and inclusion and is an equal opportunity employer welcoming candidates from diverse backgrounds.