HR Lead - Recruitment, People Culture & HR Operations

About Travel Geeks Solutions LLP

Travel Geeks Solutions LLP supports the operations and expansion of Dreams Travel & Tours, a unified business entity serving customers in both international and domestic travel markets. The company is focused on establishing a strong process-driven operating model covering sales, customer experience, technology-enabled booking workflows, and business support functions. Currently, the firm is enhancing its internal systems, including booking engine deployment, CRM, reporting, workflow management, and travel operations, aiming to build a scalable platform for B2C, B2B, and support functions growth.

We seek practical, process-focused, hands-on professionals adept at working in a rapidly evolving environment where operational structure is established quickly and deliberately.

Role & Responsibilities

• Manage end-to-end recruitment including sourcing, screening, interview coordination, and offer follow-ups for frontline, sales, operations, support, and functional roles.
• Conduct initial candidate screening for communication skills, fitment to role, salary alignment, shift compatibility, job stability, and availability to join.
• Maintain recruitment pipelines, hiring status reports, and ensure timely communication on candidate progress.
• Establish and oversee a structured onboarding process and positive new-joiner experience.
• Maintain thorough employee records, including appointment letters, NDAs, policy acknowledgements, and other HR documentation.
• Coordinate with external partners handling HR, compliance, payroll, or HRMS as required.
• Drive employee communication efforts, engagement programs, recognition initiatives, and foster a positive workplace culture.
• Professionally address routine employee queries, workplace concerns, and employee relations matters.
• Support performance management including probation reviews, confirmations, feedback documentation, and retention actions.
• Create simple HR trackers, Management Information Systems (MIS), and insightful reports for leadership awareness.
• Assist with HRMS deployment, process automation, and continuous improvement in people and HR operations.

Preferred Profile

• Between 4 to 8 years of experience in human resources, ideally within BPO, call centre, travel, sales, hospitality, service operations, or startups scaling their HR functions.
• Demonstrated ability and comfort in managing recruitment as a primary responsibility.
• Expertise in sourcing, candidate screening, coordinating interviews, following up on offers, and ensuring joining conversions.
• Experience in HR operations, onboarding, employee documentation, employee engagement, and handling employee relations.
• Capability to work independently as an individual contributor with strong execution, communication, and documentation skills.
• Proficient in working with Excel or Google Sheets to develop HR trackers and reports.
• Exposure to HRMS platforms is advantageous.
• Willingness to work onsite from the office location and engage directly with employees and managers.

Important Note

This role demands recruitment as a core function. Candidates focusing solely on HR operations, employee engagement, or backend HR roles may not fit this position.

Work Timings & Location

The position is office-based in Sector 142, Noida. Standard work hours are from 12:00 PM to 9:00 PM IST, with occasional requirements for extended overlap to coordinate with US-aligned teams. On rare occasions, shifts might change to 3:00 PM to 12:00 AM IST, especially for engagement, leadership meetings, process reviews, or onboarding support. The company offers a one-sided cab facility as per policy. Applicants should be comfortable with these timings before applying.