Health Care Support Worker

About the Organisation

NHS Greater Glasgow and Clyde is among the UK’s biggest healthcare providers, with around 40,000 employees working across clinical and non-clinical services. It delivers acute hospital, primary care, community and mental health services to more than 1.15 million people locally, and to around 2.2 million when regional and national services are included.

The Opportunity

An opening is available for a caring and motivated person to join a newly established Mental Health Support team as a Healthcare Support Worker (Band 3). The post is intended to help patients progress in their recovery through practical, person-centred interventions that encourage engagement, wellbeing and rehabilitation.

You will support people experiencing a range of mental health difficulties and help maintain a safe, respectful and recovery-oriented setting where patients are encouraged to take part in interventions included in their care and treatment plan.

Role Details

This is a fixed-term appointment lasting 12 months. Both part-time and full-time working patterns are available. The shift rota runs Monday through Sunday on a shift basis. Pay is pro rata for part-time hours. The post is based at Queen Elizabeth University Hospital.

Key Duties

• Work as part of a multidisciplinary team supporting a designated patient group.
• Assist the nursing team by carrying out and reporting elements of the agreed care plan to the named nurse or nurse in charge.
• Support risk assessment and risk management by raising concerns to the named nurse or nurse in charge and helping the team follow NHSGGC policies and procedures.
• Deliver nursing care that meets the individual needs of people in the identified patient group.
• Recognise and respond to patients’ health promotion needs, with attention to mental wellbeing.
• Recognise and respond to patients’ physical health promotion needs.
• Identify and respond appropriately to issues linked to vulnerability, gender health, domestic abuse, child protection and self-harm.
• Build effective professional relationships with patients and carers, ensuring care needs are identified and met in a collaborative way that respects equality, dignity, spiritual beliefs and cultural diversity, while working closely with the wider MDT to support communication.

Benefits and Support

The organisation offers a range of supportive policies and employee benefits, including an Employee Assistance Programme, Cycle to Work Scheme, bursary support and extensive learning and development opportunities.

As an NHS Scotland employee, you will receive at least 27 days of annual leave, increasing with service, plus public holidays, membership of the NHS Pension Scheme with life insurance benefits, salary sacrifice car benefit scheme access, study bursaries and training options, enhanced pay for public holidays, NHS discounts on many goods and services, and confidential support including counselling and psychological therapies.

Application and Recruitment Notes

AI tools may be used for planning or preparing an application, but the answers submitted must be your own. Applications should show genuine skills, experience and motivation. AI-generated responses may lead to withdrawal of the application.

Flexible working can be discussed where service needs permit, and the organisation welcomes applications from people seeking reduced hours when possible. NHS Greater Glasgow and Clyde promotes equality, diversity and inclusion, and it is a Forces Friendly Employer that values the skills and experience of Armed Forces समुदाय members.

For an informal conversation about the role, contact John McGuigan, RMN Support Lead, on 0141 451 8412 or John.mcguigan@nhs.scot.

For application portal or login problems, contact the recruitment service in the first instance.

Terms and Conditions

The post is fixed term for 12 months. The shift pattern covers Monday to Sunday. Part-time pay will be pro rata. Flexible working arrangements may be discussed depending on service requirements.