Head of Product & Growth

About the Role

This opportunity allows you to lead product and growth strategies for a rapidly developing B2B SaaS company based in the United Kingdom. You will be responsible for defining the product vision, steering the engineering priorities, and establishing scalable processes to support sustainable long-term growth. Collaborating closely with customers, technology teams, and commercial stakeholders, you will translate insights into effective product decisions. This role combines product leadership, growth expertise, and operational management to achieve quantifiable business impact, offering substantial autonomy to influence team structure and product direction from the outset. The company promotes a remote-first, entrepreneurial culture that values innovation, ownership, and AI-driven workflows.

Key Responsibilities

• Set and own the product roadmap, determine priorities, and lead strategic product direction while guiding engineering and QA teams towards meaningful outcomes.
• Engage directly with customers by conducting demos, facilitating onboarding, and transforming user feedback into product enhancements.
• Initiate and manage growth-focused projects including optimising user onboarding, boosting activation metrics, enhancing conversion rates, and pinpointing areas for expansion.
• Design and implement processes that enhance operational efficiency, improve documentation and support, and foster effective internal coordination.
• Leverage AI technologies to augment productivity in product planning, customer support, documentation, research, and data analysis.
• Collaborate with leadership and commercial divisions to shape growth strategies, devise pricing models, and implement revenue generation tactics.
• Establish and nurture strong relationships with key clients, crafting strategies that support the growth of major accounts and promote long-term retention.
• Create clarity and structure amid company growth by implementing effective workflows and decision-making guidelines.

Candidate Profile and Requirements

• Possess between 4 to 7 or more years of experience in roles such as product management, growth leadership, operations, or founding/operational roles within B2B SaaS, software, or e-commerce sectors.
• Expertise in owning product vision, managing roadmaps, directing growth strategies, and delivering tangible business results.
• Strong technical comprehension to effectively collaborate with engineering teams, understand APIs, and evaluate technical trade-offs.
• Proven track record of incorporating AI tools into practical workflows to enhance productivity, decision-making, and execution.
• Highly customer-focused with experience leading support discussions, product demonstrations, and collecting user input.
• Ability to function autonomously, establish organizational structures, and develop processes in environments with limited existing frameworks.
• Commercial acumen with experience analyzing conversion data, pricing structures, and revenue potentials.
• Excellent communication and teamwork skills working across product, engineering, sales, and marketing teams.
• Experience with Shopify ecosystem, remote team leadership, or managing contractors is an advantage.

Benefits and Working Environment

• Work 100% remotely with flexible location and scheduling options.
• Enjoy significant autonomy and ownership over product strategy and company growth trajectory.
• Interact within a global community of SaaS experts and entrepreneurial professionals.
• Operate in a low-bureaucracy workplace focused on efficiency, impact, and sustained growth.
• Participate in a collegial, knowledge-sharing team culture.
• Benefit from flexible time-off policies supporting personal well-being and work-life balance.
• Contribute to the growth of an ambitious software company amidst an exciting phase of transformation.
• Receive a competitive, location-adjusted salary consistent with remote market standards.

Additional Information

Applications are managed by the partner company directly responsible for subsequent steps and decisions. The recruitment process is enhanced by an AI-powered matching system, ensuring applications are assessed fairly and efficiently against the main criteria. Although AI assists in processing applications, final hiring decisions are made by humans. Personal data will be processed in compliance with data protection regulations including GDPR, with applicants' rights respected throughout the process.