Head of Operational Change - EPR

Role Overview

The Head of EPR Operational Change leads the operational readiness and continuous improvement efforts critical to implementing the Electronic Patient Record (EPR) programme, ensuring the delivery of the highest quality patient care. As a senior management team member reporting to the Deputy Chief Operating Officer/Programme Director, this role manages four main areas: benefits realisation, communications, training, and business change, coordinating activities to prepare divisions and corporate services for change.

Key Responsibilities

• Oversee Benefits, Business Change, Communications, and Training workstreams, ensuring cohesive and coordinated plans aligned with programme goals.
• Regularly report on benefits baselining and realisation progress to the EPR Programme Board.
• Monitor and manage changes to working practices and benefits realisation to uphold operational ownership of benefits outlined in the Full Business Case (FBC).
• Maintain accountability for understanding and implementing system configuration, decision support, and processes essential for successful EPR deployment and early benefits.
• Ensure compliance of EPR activities with corporate policies, statutory regulations, and departmental standards.
• Identify, report, and manage project-related risks while implementing mitigation strategies.
• Lead benefits baselining in each specialty, applying best practice to maximise outcomes.
• Advise the EPR Programme Board and Trust Board on workstream progress and recommendations.
• Collaborate with operational leads to develop 'best practice' workflows delivering cost savings and improved processes, while adhering to legal, governance, and audit requirements.

About Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust

DBTH is a leading acute trust in Yorkshire, serving over 440,000 people across three main hospitals and several additional sites with a workforce exceeding 7,000 staff members. The Trust is guided by core values known as the DBTH Way, reinforcing a caring culture and commitment to excellence.

Working Environment and Inclusion

The Trust supports flexible working arrangements whenever feasible to balance service needs with employee wellbeing. We encourage applicants from diverse backgrounds, including disabled individuals and underrepresented groups such as ethnic minorities and LGBTQ+ communities.

Benefits

• Extensive learning and development opportunities
• Participation in the NHS Pension Scheme
• Generous holiday entitlement in line with NHS Terms & Conditions
• Comprehensive health and wellbeing support programs
• Access to NHS Car Lease and other salary sacrifice schemes
• Discounts on dining, travel, shopping, and financial services through partner providers

Contact Details

For more information or to arrange an informal discussion, please contact Laura Fisher, Chief Nursing Information Officer, via email at laura.fisher39@nhs.net.