Guest Room Attendant | Jacksonville Holiday Inn

Job overview

Salus Altmark Holding is hiring a Guest Room Attendant for the Jacksonville Holiday Inn in Magdeburg, Saxony-Anhalt, Germany. This is a full-time, on-site housekeeping role focused on maintaining guest-room cleanliness, service quality, and hotel standards.

Key duties

• Be prepared to work a flexible rota that may include weekends, public holidays, and different shift patterns.
• Respond to guest concerns and work to ensure a positive stay experience.
• Keep all assigned areas aligned with the property’s expectations for cleanliness and quality.
• Follow house rules, room-cleaning procedures, and security and safety guidelines at all times.
• Clean and service assigned guest rooms according to category priority and the franchise/hotel standards.
• Return the housekeeping cart and restock supplies at the end of the shift.
• Carry out scheduled deep-cleaning and seasonal-cleaning tasks as required.
• Perform any other related duties assigned by management.

Additional responsibilities

In addition to routine room servicing, the role includes logging maintenance issues, addressing guest requests or complaints, and protecting the privacy and security of guest rooms.

Qualifications

• At least 1 year of cleaning experience is required; prior hotel housekeeping experience is preferred.
• Must be able to communicate effectively with guests, supervisors, and team members in a way they can understand.
• Working knowledge of safe chemical handling is needed.
• English/Spanish bilingual ability is a plus.
• Familiarity with local attractions and activities suited to hotel guests is preferred.

Working conditions

The position involves a flexible schedule and hands-on housekeeping work within a hotel environment. No salary, perks, or application deadline were specified in the source information.