Global Head of Risk Intelligence, Trust & Safety

About the Team

The Risk Intelligence unit operates within the Risk Detection division, focusing on bridging intelligence gathering, analysis, and system design. Their objective is to evolve from largely manual and reactive processes toward scalable, data-driven, and proactive detection methods across first- and third-party data sources, collaborating closely with Product, Data Science, Engineering, and other Trust & Safety teams.

Role Overview

This leadership position entails combining sound judgment, operational expertise, and system-level thinking. Reporting to the Global Head of Risk Detection, you will influence priorities and enhance the function’s quality and capacity by offering strategic insight and fostering trust to enable expanded responsibilities over time.

Key Responsibilities

• Lead and cultivate a high-performing Risk Intelligence team focused on intelligence collection, analysis, and supporting proactive risk identification.
• Translate team and organizational goals into actionable plans, operational procedures, and measurable results.
• Enhance methods for collecting, organizing, storing, and utilizing intelligence by strengthening integration across first- and third-party sources to improve detection accuracy and decision-making.
• Collaborate cross-functionally with Product, Engineering, and Data Science to refine detection inputs, data acquisition, internal tools, reporting, and automation of intelligence workflows.
• Identify gaps in operations and pursue improvements throughout the intelligence cycle, including automating or augmenting processes leveraging structured data, rule-based systems, machine learning, and AI solutions when suitable.
• Set and monitor clear impact metrics, targeting detection quality enhancement, operational efficiency, and upstream prevention improvements.
• Foster a healthy and high-standard team culture characterized by sound judgment, transparent communication, strong partnerships, and ongoing development.

Qualifications

Required:

• More than 5 years’ experience in intelligence, risk management, trust and safety, investigations, operations, product strategy, or related areas.
• Proven success in managing and developing high-performing teams.
• Demonstrated ability to lead complex, cross-functional projects within fast-paced and ambiguous situations.
• Strong analytical skills with sound judgment, capable of making careful decisions in high-pressure or uncertain contexts and using data to identify issues, prioritize opportunities, and guide decisions.
• Effective communication and stakeholder management skills with influence across matrixed organizations.
• Experience applying automation or AI-enhanced solutions to optimize workflows.
• Track record of refining systems, procedures, or operating frameworks, beyond merely operating within existing structures.

Preferred:

• In-depth knowledge of OSINT techniques, adversarial online behavior, and intelligence-driven risk analysis.
• Experience partnering closely with Product, Engineering, and Data Science teams to enhance tools, workflows, or detection capabilities.
• History of leading teams through phases of growth, process evolution, or capability enhancement.
• Willingness to offer alternative viewpoints constructively and challenge assumptions, including your own.
• Comfortable engaging closely with senior leadership, balancing alignment with independent viewpoint contribution.
• Background in technology, government, media, law enforcement, national security, or related sectors is an advantage.

Trust & Safety Considerations

This position involves interaction with content spanning images, video, and text related to everyday life but may also include sensitive issues such as bullying, hate speech, child safety concerns, depictions of self-harm, harm to others, and animal abuse. Exposure to such harmful content on a daily basis is possible.

The company acknowledges that maintaining platform safety is a uniquely demanding and occasionally emotionally challenging role. Candidates are informed upfront about the potential psychological risks.

There is a strong commitment to employee wellbeing through comprehensive evidence-based programs focusing on physical and mental health throughout their tenure. Wellbeing is viewed as a collaborative responsibility involving ongoing consultation and partnership across functions to ensure a person-centric, innovative, and integrated approach.

About the Company

A global leader in short-form mobile video content, the company’s mission is to inspire creativity and bring joy. It has headquarters in Los Angeles and Singapore, with additional offices worldwide.

Why Join Us

With creativity at its core, the company offers an innovative product that enables authentic self-expression, discovery, and connection. The diverse global team fosters an environment of curiosity, humility, and impact in a rapidly evolving tech landscape. Embracing challenges as growth opportunities, the team pursues continuous innovation with a mindset of constant reinvention and collaboration.

Diversity & Inclusion

The organization is dedicated to building an inclusive environment where employees are valued for their skills, backgrounds, and unique viewpoints. Reflecting the diverse global communities it serves, it prioritizes celebrating diverse voices and nurturing a workplace inclusive of many experiences.