Full-Time Sales Advisor at COS, Raffles City, Singapore

About COS

COS presents a collection of ready-to-wear apparel and accessories distinguished by superior quality and timeless design. The brand's creative energy is inspired by modern culture, vibrant global cities, and influential fashion trends. Focusing on exceptional craftsmanship, innovative techniques, and material excellence, COS develops mindful collections that elegantly fuse contemporary style with classic elements.

Role Overview

As a Sales Advisor, you serve as the approachable face welcoming customers and exemplifying the essence of the COS brand. You will deliver exceptional customer service throughout their visit, from initial greetings to assisting at payment points, fitting rooms, and across the retail space. Key duties include managing stock deliveries, replenishment, and arranging merchandise to highlight the newest fashion items.

Responsibilities

• Offer a warm, friendly greeting and assist customers with their shopping journey.
• Support customers at cash counters and fitting rooms, ensuring smooth transactions and fitting experiences.
• Handle incoming deliveries and restock the sales floor promptly.
• Maintain attractive displays showcasing the latest garments.
• Collaborate with colleagues to create inviting and memorable shopping environments.

Qualifications

• Customer-oriented mindset with a sincere interest in understanding and exceeding customer expectations.
• Proactive attitude in delivering memorable shopping experiences through individual initiative.
• Curiosity to identify and improve store processes and routines.
• Excellent listening skills with respect to others' viewpoints.
• Honest and authentic in interactions.
• Interest in fashion trends and clothing.
• Effective communication skills, positivity, and openness.
• A willingness to learn and adapt in a dynamic retail setting.
• Team player attitude, supporting inclusivity and collaboration.

Additional Information

This is a full-time opportunity requiring 44 hours per week under contract terms.

Benefits and Incentives

• Attractive employee benefits and global development possibilities.
• 25% discount valid across all H&M Group brands, both in-store and online.
• Participation in the H&M Incentive Program (HIP).
• Competitive monthly bonus contingent on achieving sales goals.
• Annual clothing allowance.
• Paid annual leave and birthday leave.
• Career development offerings.

Commitment to Diversity

H&M Group is dedicated to fostering inclusive and equitable workplaces by embracing diversity across all dimensions. Our recruitment prioritizes candidates from varied backgrounds to enhance innovation, collaboration, and customer engagement worldwide.