Food Counter Attendant

Role overview

This is a permanent, full-time food counter attendant position based in Sidney, British Columbia. The workplace is in an urban setting, and the role is carried out in English.

Working hours

The schedule runs between 32 and 38 hours each week. Shifts may include early mornings, mornings, daytime, evenings, nights, weekends, and rotating shifts.

Education and experience

No formal education, certificate, or diploma is required. The employer is prepared to train the right person, so previous experience is not mandatory.

Main duties

The position involves serving customers, preparing simple menu items, and keeping the food service area clean and well stocked. You will also support dishwashing, food handling, counter service, and basic sanitation tasks throughout the kitchen and dining area.

Work environment and physical demands

The job is fast-moving and can be physically demanding. It includes repetitive duties, long periods of standing, and working under pressure. You may need to handle items weighing up to 23 kg (50 lbs).

Equipment and tools

Experience using an electronic cash register is part of the role.

Safety and transportation

The position requires that the candidate be bondable. Public transportation is available to the work site.

Benefits and workplace support

Health coverage includes a dental plan and health care plan. Free parking is also available. The workplace also states support for newcomers and refugees, youth, veterans, Indigenous people, mature workers, and visible minorities through training, mentorship, awareness programs, and workplace accommodations.

Additional information

This role falls under permanent work terms and is offered in English.

Tasks include:

• Cleaning and sanitizing dishwasher mats, carts, and waste containers
• Clearing and wiping down tables, trays, and chairs
• Loading buspans and trays
• Running dishwashers for dishes, glassware, and flatware
• Topping up condiments and supplies at tables and service counters
• Washing dishes and other items by hand
• Scrubbing pots and pans
• Recording food usage quantities
• Packing take-out orders
• Portioning and wrapping food
• Preparing, heating, and finishing basic food items
• Serving customers at counters or buffet stations
• Restocking refrigerators and salad bars
• Taking customer orders
• Using manual and powered equipment to clean, peel, slice, and trim ingredients
• Cleaning and sanitizing kitchen surfaces, cupboards, storage spaces, appliances, and equipment
• Handling and storing cleaning supplies safely
• Receiving, unpacking, and storing products in refrigerators, freezers, cupboards, and other storage areas
• Removing garbage and kitchen waste
• Sweeping, mopping, washing, and polishing floors
• Washing, peeling, and cutting fruits and vegetables

Work conditions and personal qualities:

• Ability to thrive in a busy, high-pressure environment
• Comfort with repetitive physical tasks
• Ability to stand for long periods
• Client-focused approach
• Good interpersonal communication
• Reliable and dependable work style
• Strong teamwork skills

Community inclusion initiatives:

• Newcomers and refugees may be recruited, including people displaced by conflict or natural disaster
• Mentorship is available for newcomers and refugees
• Diversity and cross-cultural training is offered for newcomers and refugees
• Youth can receive tailored on-the-job training
• Youth mentorship, coaching, and networking opportunities may be available
• Awareness training is provided to build a welcoming environment for youth
• Awareness training is provided for employees to support veterans
• Military experience may be translated into civilian job language
• Flexible onboarding may help veterans adjust gradually to the workplace
• Cultural competency and awareness training is provided to support Indigenous workers
• Hiring practices aim to reduce age discrimination
• Staff awareness training is offered to support mature workers
• Phased retirement options may be available
• Phased re-entry options may be available for mature workers returning after retirement
• Workspace accommodations may be offered for mature workers, including ergonomic considerations and accessible parking
• Hiring practices discourage discrimination against visible minorities
• Mentorship programs are offered for visible minorities
• Diversity and cross-cultural training is provided for visible minorities