Floor Houseperson at State College Toftrees Golf Resort

Job Overview

The Floor Houseperson position at State College Toftrees Golf Resort entails maintaining cleanliness and quality standards in the hotel's public spaces, accommodating flexible working hours including weekends and holidays, and upholding safety and security protocols.

Key Responsibilities

• Maintain cleanliness of assigned public areas meeting hotel standards.
• Address guest complaints to ensure satisfaction.
• Adhere to housekeeping procedures, safety, and security guidelines.
• Restock and return carts after each shift.
• Perform deep or seasonal cleaning duties as scheduled.
• Report any maintenance issues and assist with guest requests.
• Uphold confidentiality and security of guest rooms.
• Other duties as directed by management.

Qualifications and Skills

• At least one year of cleaning experience, preferably in a hotel environment.
• Clear and effective communication with guests, management, and staff.
• Familiarity with proper handling of cleaning chemicals.
• Being bilingual in English and Spanish is considered advantageous.