Emergency Control Center Operator (m/f/d) – Career Changers Welcome!

About the Role

Are you eager to pursue a meaningful career where you help people in critical moments? If you can maintain composure under pressure, stay focused, and make important decisions responsibly, then join our team in the emergency control center.

Key Responsibilities

• Answering and processing incoming emergency calls.
• Coordinating deployment of emergency responders and technical services.
• Documenting incidents and actions taken.
• Communicating effectively with clients, authorities, and emergency personnel.
• Monitoring alarm and security systems.

Compensation

Hourly pay ranges from 18 to 25 euros, depending on qualifications and area of deployment.

Application Process

• Submit your resume or a brief message including your contact details and availability. We will confirm receipt.
• No §34a certification? We provide advice about courses and exam dates to help you become operational quickly.
• Get to know us through a brief phone or in-person conversation discussing the workplace, working hours, and next steps.
• Onboarding includes structured training, practical sessions, and guidance from experienced colleagues.
• Begin working with our team, taking advantage of ongoing feedback and opportunities for professional development.

Additional Information

We warmly welcome applicants from non-traditional backgrounds looking to transition into this important role.