Director of People Experience

About the Role

FM Talent Partners Ltd is recruiting a Director of People Experience based in Brooklyn, New York. This leadership role reports directly to the CEO and oversees the entire employee lifecycle for a workforce of more than 450 personnel. The position combines strategic influence and operational responsibilities to cultivate a culture that attracts, develops, and retains top talent, delivering an outstanding employee experience.

Key Responsibilities

• Develop and execute recruitment strategies and workforce planning initiatives.
• Manage employee onboarding and offboarding processes to ensure seamless transitions.
• Lead leadership development and coaching programs to enhance management capabilities.
• Oversee performance management systems to maintain high standards and accountability.
• Drive employee engagement and retention efforts by fostering a positive work environment.
• Ensure HR operations align with compliance requirements and organizational standards.
• Collaborate with Finance to supervise payroll operations.
• Administer employee benefits and wellbeing programs.
• Promote a "People First" organizational culture throughout the company.

Candidate Profile

• Proven leadership experience in Facilities Management, Property Services, Hospitality, Cleaning, Security, or similar multi-site service industries.
• Hands-on expertise in managing recruitment, HR, and employee engagement functions.
• Track record of building and nurturing high-performing teams and leadership capabilities.
• Strong business acumen with the ability to influence senior-level stakeholders effectively.
• Excellent communication and organizational skills.
• A genuine passion for employee development and cultivating exceptional workplace cultures.
• Bilingual English/Spanish proficiency is a plus but not mandatory.

Compensation and Benefits

• Base salary up to $160,000 per annum.
• Performance-related bonus incentives.
• Opportunity to significantly impact company culture at a growing market leader.
• Direct collaboration with the CEO in a high-level executive capacity.