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Customer Success Director - Expert Role (Remote, Part-Time)

Ethos

Remote · Part Time

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Experience
4+ yrs
Salary
USD 70 – USD 70 / hour
Openings
1
Posted
1 week ago
Work mode
Work from home
Resume
Required to apply

Job description

About the Role

We are collaborating with a premier AI foundational research lab to recruit seasoned Customer Success Directors to assist in training their cutting-edge language model, focusing on professional presentations and slide deck tasks.

Key Responsibilities

Successful candidates will leverage their extensive experience conducting quarterly business reviews (QBRs) and executive business reviews for enterprise accounts to create, assess, and enhance AI-generated presentation materials. These materials span core workflows such as QBR decks, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations.

Qualifications

  • Minimum of 4 years working in enterprise customer success with a reputable company.
  • Proven experience in designing and delivering executive business reviews.
  • Advanced proficiency in PowerPoint and slide design, coupled with superior written communication skills and meticulous attention to detail.

Compensation and Commitment

The role offers a competitive pay rate of $70 per hour. Commitment levels are flexible, ranging from 5 to 20 hours weekly, with opportunities for additional hours if desired. The position is fully remote, allowing work on personal schedules. Immediate start preferred.

About Ethos

Ethos is an emerging expert network established by teams from McKinsey, SoftBank, and DeepMind, supported by prominent investors including General Catalyst. The platform connects top-tier experts with investors and consultancy firms for paid expert calls, speaking engagements, and advisory roles.

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