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Customer Success Director - Expert Role

Ethos

Remote · Part Time

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Experience
4+ yrs
Salary
USD 70 – USD 70 / hour
Openings
1
Posted
1 day ago
Work mode
Work from home
Resume
Required to apply

Job description

Opportunity Overview

We are partnering with a prominent foundational AI laboratory to recruit seasoned Customer Success Directors. These professionals will assist in training an advanced language model focused on producing and refining professional presentations and slide decks.

Role Responsibilities

Experienced Customer Success Directors with over four years managing Quarterly Business Reviews (QBRs) and executive business reviews for enterprise-level accounts will help create, assess, and improve AI-generated slide decks. Key workflows include quarterly business review presentations, renewal business cases, adoption and value evidence displays, executive sponsor updates, and success plan presentations.

Compensation and Commitment

The position offers a pay rate of $70 per hour with flexible hours ranging from 5 to 20 hours weekly, with the possibility to extend beyond that. Work is fully remote, allowing you to set your own working schedule. The role is available to start immediately.

Required Qualifications

  • A minimum of four years in enterprise customer success at a leading organization.
  • Proven experience in constructing and delivering executive business reviews.
  • Advanced skills in PowerPoint and slide design, exceptional written communication abilities, and keen attention to details.

About Ethos

Ethos is an innovative expert network established by a team with backgrounds from McKinsey, SoftBank, and DeepMind, supported by top investors including General Catalyst. The company connects industry experts with investors and consulting firms for paid advisory roles, speaking engagements, and expert consultations.

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