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Customer Service Executive - International Voice Process

Nxspire Solution Private Limited

Mumbai, Maharashtra, India · Full Time

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Experience
Any
Salary
INR 18,000 – INR 30,000 / month
Openings
1
Posted
5 days ago
Work mode
In office
Education
HSC / Graduate
Resume
Required to apply

Where you'll work

Job description

About the Role

We are currently seeking skilled professionals for the position of Customer Service Executive specializing in International Voice Process within a dynamic and expanding BPO organization. This role is ideal for individuals with strong English communication skills and prior experience in international customer handling.

Key Responsibilities

  • Manage and address customer inquiries through voice communication effectively.
  • Ensure customer satisfaction by providing prompt and accurate support.
  • Exhibit a positive attitude while handling international clients.

Qualifications and Experience

  • Minimum educational qualification: Higher Secondary Certificate (HSC) or graduate degree.
  • At least 6 months of experience in an international BPO voice process environment.
  • Excellent command over English communication.
  • Strong customer handling abilities paired with a constructive attitude.

Compensation and Benefits

  • Monthly salary ranging between ₹18,000 and ₹30,000, plus enticing performance incentives.
  • Opportunity for career growth based on performance.
  • Retention bonuses and medical insurance coverage.
  • Additional allowances for night shift workers.

Work Schedule and Location

  • Night shift aligned with US time zones.
  • Five working days per week, specific to the process.
  • Positions available in Navi Mumbai and Thane locations.

Additional Details

  • Join a growing company offering a professional work environment and promising career advancement.
  • Immediate joining is possible with walk-in opportunities.

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