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Customer Service Executive - International Voice Process
Nxspire Solution Private Limited
Mumbai, Maharashtra, India · Tempo pieno
Sii il primo a candidarti
- Esperienza
- Qualsiasi
- Stipendio
- INR 18,000 – INR 30,000 / month
- Aperture
- 1
- Pubblicato
- 6 giorni fa
- Modalità di lavoro
- In ufficio
- Istruzione
- HSC / Graduate
- Riprendere
- È necessario candidarsi
Dove lavorerai
Descrizione del lavoro
About the Role
We are currently seeking skilled professionals for the position of Customer Service Executive specializing in International Voice Process within a dynamic and expanding BPO organization. This role is ideal for individuals with strong English communication skills and prior experience in international customer handling.
Key Responsibilities
- Manage and address customer inquiries through voice communication effectively.
- Ensure customer satisfaction by providing prompt and accurate support.
- Exhibit a positive attitude while handling international clients.
Qualifications and Experience
- Minimum educational qualification: Higher Secondary Certificate (HSC) or graduate degree.
- At least 6 months of experience in an international BPO voice process environment.
- Excellent command over English communication.
- Strong customer handling abilities paired with a constructive attitude.
Compensation and Benefits
- Monthly salary ranging between ₹18,000 and ₹30,000, plus enticing performance incentives.
- Opportunity for career growth based on performance.
- Retention bonuses and medical insurance coverage.
- Additional allowances for night shift workers.
Work Schedule and Location
- Night shift aligned with US time zones.
- Five working days per week, specific to the process.
- Positions available in Navi Mumbai and Thane locations.
Additional Details
- Join a growing company offering a professional work environment and promising career advancement.
- Immediate joining is possible with walk-in opportunities.