Court Registry Officer

About the Role

We are seeking a dedicated Court Registry Officer to join the Rotorua District Court within the Bay of Plenty region on a fixed term secondment until 27 August 2027. This role is integral to supporting justice access in New Zealand by ensuring smooth court operations and effective collaboration with judicial and legal stakeholders.

Workplace and Lifestyle

Located in the beautiful Rotorua region, you will be part of a supportive and high-performing team. Rotorua offers a unique lifestyle with its famous geothermal attractions such as geysers, boiling mud pools, and hot springs, alongside a range of outdoor adventure opportunities.

Key Duties and Responsibilities

• Deliver outstanding customer service through various channels including face-to-face, telephone, and email to address court-related inquiries.
• Manage court case files with precision by maintaining accurate and up-to-date records, performing thorough data entry tasks.
• Assist in the administration and coordination of courtroom proceedings, including introducing judges bilingually (English and Te Reo Māori), liaising with court users and justice partners, and supporting courtroom operations.

Required Skills and Attributes

• Strong customer service aptitude with a focus on clear, quality decision-making and solution-oriented approaches.
• Attention to detail and vigilance to ensure the accuracy of case information and adherence to processes.
• Self-awareness and confidence to work both independently and collaboratively in diverse situations.
• Ability to handle multiple tasks simultaneously and adapt to shifting priorities efficiently.
• Willingness to continuously learn and update knowledge about evolving legislation and court procedures.
• Emotional resilience to manage sensitive cases and a dynamic workload effectively.

Additional Information

• This is a fixed term position concluding on 27 August 2027.
• A full, clean New Zealand Driver's Licence is mandatory for applicants.
• Only candidates with the legal right to work in New Zealand will be considered.
• Applicants should be able to attend an interview in Rotorua as part of the selection process.

Salary and Application Details

The salary range for this position is between $60,729 and $77,043 per year, with final appointment salary commensurate with experience and skills. Applications will be reviewed on receipt, with interviews potentially arranged before the closing date of Sunday 5 August 2026.