Corporate Receptionist

About ESR Group

ESR Group is a prominent real asset management company in the Asia-Pacific region, concentrating on New Economy sectors such as logistics, data centres, infrastructure, and renewables. The Sydney office is seeking a dedicated Corporate Receptionist to become the welcoming face of the company and uphold ESR's premium workplace standards.

Role Overview

This on-site position involves being the first point of contact for visitors, clients, and other stakeholders, ensuring a smooth and professional front-of-house experience. The role includes responsibilities in reception duties, office coordination, and managing meeting room hospitality, contributing to the efficient daily operation of the office environment.

Key Responsibilities

• Deliver a professional and inviting reception experience to all visitors and clients.
• Maintain the reception area to reflect high corporate presentation standards consistently.
• Coordinate meeting room preparation, including catering arrangements and post-use tidying.
• Manage visitor sign-in procedures and access control protocols.
• Handle incoming telephone calls promptly and direct enquiries professionally.
• Organize meeting room bookings to optimize space utilization.
• Collaborate with internal teams, building management, and external vendors.
• Assist with general office tasks such as managing mail, couriers, office supplies, and facility coordination.
• Maintain open and clear communication with various business stakeholders.

Essential Qualifications and Experience

• Eligibility to work in Australia without restrictions.
• Completion of High School Certificate or an equivalent qualification is preferred.
• Demonstrated experience in corporate reception, front-of-house roles, or hospitality services.
• Excellent customer service skills with a polished and professional demeanor.
• Experience in managing meeting rooms and delivering workplace hospitality.
• Confidence managing high visitor and call volumes in a professional setting.
• Strong organisational skills with meticulous attention to detail.
• Effective verbal and written communication abilities.
• Proficiency in Microsoft Office suite, including Outlook and Teams.
• Familiarity with visitor management systems and meeting room booking technologies.
• Comfort with using technological tools, including AI applications, to improve efficiency.

Employee Benefits and Culture

ESR Group prioritizes career growth and skill development, providing opportunities and tailored support from the outset to establish a foundation for long-term success. The company’s culture is founded on core values of integrity, teamwork, and forward-thinking to achieve sustainable excellence.

• Integrity: Upholding the highest standards of ethical conduct and accountability in all business dealings.
• Teamwork: Fostering collaborative success by breaking down functional barriers and encouraging mutual support.
• Forward-Looking: Building strategies with a long-term perspective for ongoing achievement and growth.

ESR Group embraces diversity and inclusion, welcoming applicants from varied backgrounds, experiences, and abilities, even if they do not meet every single requirement but believe they can contribute value to the role.