Consultant – Premium Residency

Role overview

This permanent, office-based role in Riyadh, Saudi Arabia sits within the Premium Residency team and focuses on delivering high-quality advisory support for Saudi Arabia’s Premium Residency program. The consultant will handle corporate client and assignee cases from start to finish, with a strong emphasis on accuracy, compliance, and excellent service.

The position requires close coordination with internal colleagues, clients, and government authorities to keep applications moving smoothly and to ensure timely completion.

Key responsibilities

• Own the complete Premium Residency case journey, from initial review and document collection through application drafting, submission, and ongoing follow-up.
• Act as the main contact for clients and assignees, explaining procedures, timelines, and documentation requirements clearly.
• Evaluate applicant eligibility and conduct consultation calls for prospective cases.
• Work with internal teams and relevant government bodies to advance applications.
• Track case status closely and resolve delays or issues in a proactive way.
• Make sure all work complies with internal controls and regulatory obligations.
• Keep case files and records updated accurately in internal systems.
• Support billing accuracy by ensuring required milestones and supporting documents are completed.
• Share knowledge and help improve team processes and working methods.

Requirements

• A bachelor’s degree or an equivalent level of practical experience.
• Between 3 and 6 years of experience in immigration, global mobility, or PRO services in Saudi Arabia.
• Prior exposure to Premium Residency or other complex immigration matters is an advantage.
• Strong understanding of Saudi immigration workflows and government procedures.
• Confident communication and strong client relationship skills.
• Good planning and organization abilities, with the capacity to manage several cases at once.
• Careful attention to detail and a high standard of accuracy.
• Ability to stay effective under pressure and meet deadlines.
• A self-starting, practical, solution-focused mindset.
• Fluency in English is mandatory.
• Arabic language ability is preferred.

Benefits and offer

• Competitive pay aligned with skills and experience.
• Private medical insurance, including dental coverage, plus a free Headspace membership.
• Support for lifestyle and family needs, including ticket allowance, advance housing policy, and children’s education policy.
• 22 days of annual leave in addition to public holidays, plus volunteering leave and long-service leave.
• Access to e-learning resources, mentoring, and training bursaries where applicable.
• Work in a diverse, collaborative, and client-focused environment.

Hiring process and other conditions

• Applications are first reviewed by the Talent Acquisition team; suitable candidates are contacted for an initial phone conversation.
• Shortlisted applicants go through at least two interview stages, with at least one in-person interview. A written assessment may also be required depending on the role.
• Final selections are made after full evaluation, and candidates receive an outcome update and feedback.
• The company supports an inclusive and accessible workplace and may provide reasonable adjustments during interviews where needed.
• All employment offers depend on successful pre-employment screening, which may include identity verification, proof of legal work authorization for the role location, and a background check where allowed by local law.
• Limited AI-assisted tools may be used only for administrative screening; they are not used for decision-making. Hiring decisions are made by people.
• Applicants may have rights to information, explanations, or human review relating to such tools, subject to applicable regional laws.

About the employer

Fragomen is a global immigration services organization focused on helping individuals and businesses navigate mobility challenges across borders. The firm combines immigration expertise and technology to support multinational companies and people starting new opportunities worldwide.