Clinical Sales Support Specialist - Wellington and Wairarapa

About Arthrex

Arthrex, Inc. is a worldwide leader in medical devices and innovation, with a strong emphasis on orthopedics and medical education. Our mission is Helping Surgeons Treat Their Patients Better™ by pioneering cutting-edge solutions and procedures. We foster a family business culture emphasizing quality, integrity, and inclusivity, recognized as a Great Place to Work® for 2025-2026.

Role Overview

This newly established Clinical Sales Support Specialist position is designed to aid Arthrex's expansive growth in Wellington and Wairarapa. Partnering directly with a skilled sales team, the role involves delivering clinical and technical assistance during surgical procedures, ensuring superior outcomes for patients and customers. It is open to healthcare practitioners such as Podiatrists, Physiotherapists, Chiropractors, Exercise Physiologists, and similar professionals interested in advancing their careers in the medical device sector.

Key Responsibilities

• Assist the sales team in implementing the national commercial strategy and meeting regional targets.
• Provide hands-on clinical support throughout surgical cases using Arthrex’s diverse product lines including Sports Medicine and Orthopedics.
• Acquire thorough product expertise and conduct education and training sessions for healthcare staff.
• Establish and maintain strong relationships with customers across the territory.
• Support administrative tasks such as inventory oversight, stocktaking, and routine paperwork.
• Work collaboratively with other departments to ensure excellent service delivery and customer satisfaction.
• Engage actively in new product launches through clinical demonstrations and training.
• Deliver market feedback and comply fully with organizational policies and standards.

Requirements and Qualifications

• Professional background or certification in healthcare or a related sector.
• Clinical experience is preferred, along with familiarity with medical devices, technical terms, and patient-centered environments.
• Demonstrates strong teamwork and a commitment to building trustworthy professional relationships.
• Excellent communication skills to interact effectively with surgeons, nursing teams, and colleagues.
• Possesses high emotional intelligence to handle diverse personalities and adapt within clinical settings.
• Effective at managing time and prioritizing tasks amidst a dynamic, fast-moving work environment.

Benefits and Highlights

• Competitive fixed salary plus a $19,500 car allowance.
• Health insurance coverage.
• Annual performance-based incentives.
• Supportive leadership with continuous professional development and training.
• Clinical support coverage promoting expertise in Sports Medicine and Orthopedics product portfolios.
• Territory based in Wellington and Wairarapa regions.

Additional Information

Arthrex is committed to providing equal employment opportunities without discrimination based on race, religion, gender identity, sexual orientation, national origin, disability, or veteran status. We encourage qualified candidates of diverse backgrounds to apply and contribute to our positive company culture.