- Experience
- Any
- Salary
- USD 40,000 – USD 50,000 / year
- Openings
- 1
- Posted
- 1 hour ago
- Work mode
- Work from home
- Resume
- Required to apply
Job description
About Colla Health
Colla Health is dedicated to enhancing the quality of life for cancer patients by delivering behavioral healthcare as an integral part of their medical treatment. In the United States, one in three cancer patients experiences a diagnosed mental health condition, yet only a quarter receive the appropriate mental health care. Addressing this gap, Colla Health offers accessible behavioral health services embedded within oncology practices, aiming to improve patient outcomes and reduce overall care costs. Backed by a leading venture capital firm, the company integrates clinicians, technologists, and healthcare operations experts to support its mission.
The company’s innovative platform provides virtual mental health support through the Collaborative Care model, an evidence-based approach. By leveraging technology, Colla Health scales these services to prioritize value-based care and drive meaningful patient outcomes.
Role Overview
The Outreach and Engagement Specialist acts as the primary representative for Colla Health, tasked with educating patients about and enrolling them in behavioral health services. Candidates should have strong verbal communication skills, empathy, and the ability to connect with patients via telephone.
Joining Colla Health means contributing to a dynamic, mission-driven startup environment focused on growth, collaboration, and patient-first values. Employees are encouraged to engage across teams, embrace data-informed decision-making, and enjoy a culture that fosters learning and fun.
Responsibilities
- Make approximately 50 outbound calls daily and conduct digital outreach to educate patients about how Colla Health supplements their oncology care teams
- Respond to incoming calls from prospective patients
- Meet enrollment targets aligned with company performance indicators
- Provide patients with support by addressing inquiries, concerns, and guidance related to Colla Health’s offerings
- Accurately document all patient interactions and maintain up-to-date outreach records
- Collaborate alongside healthcare providers, community groups, and relevant partners to ensure comprehensive patient care
Candidate Profile
- Results-oriented with a strong sense of empathy and commitment to customer service
- Proven track record in roles involving high-volume outbound calling, preferably with enrollment responsibilities
- Experience working remotely within the United States
- Deeply motivated to improve access to behavioral health for those in need
- Excellent organizational and time management capabilities
- Ability to work both independently and collaboratively within teams
- Innovative and proactive, thriving in a fast-paced and evolving work environment
Compensation and Benefits
- Annual salary ranging from 40000 to 50000 USD, dependent on candidate experience
- Comprehensive healthcare benefits including medical, dental, and vision coverage
- Flexible vacation policy to support work-life balance
Additional Information
This role is part of an ongoing recruitment strategy to build a talent pool for present and future company needs. Applicants may be considered for immediate or later opportunities fitting their qualifications. Communication regarding next steps will vary based on business priorities, and candidates are appreciated for their patience throughout this process.