Client Solutions Manager - Beauty and Healthcare (12-Month Fixed Term Contract)

Role Overview

The Client Solutions team at TikTok establishes enduring partnerships by delivering top-tier campaign services for direct clients and agencies. This position specifically focuses on the Beauty and Healthcare sector, supporting prominent brands in crafting compelling stories and achieving measurable impact through digital advertising.

Key Responsibilities

• Serve as an expert on TikTok’s products, advising clients and agency partners—including media, creative, and marketing teams—on solutions, best practices, and platform innovations to foster growth and adoption.
• Evaluate campaign data to extract actionable insights that enhance advertising performance, optimize client revenue, and improve ROI and operational efficiency.
• Build and nurture client relationships by providing scalable solutions and guiding strategic integration of products.
• Conduct business reviews regularly and use a consultative approach alongside Brand Partnership Managers to strengthen long-term client partnerships.
• Lead campaign initiation activities, managing project timelines, asset delivery, and optimization using data-driven methods.
• Create persuasive sales materials and presentations utilizing market analysis, case studies, industry trends, and third-party data.
• Collaborate with internal cross-functional teams to identify, develop, and implement innovative advertising solutions aimed at achieving significant client results.
• Coordinate with international product and engineering teams to resolve client concerns throughout the campaign lifecycle.

Qualifications

• At least 5 years of experience in client solutions, account management, or digital marketing/advertising.
• Minimum 3 years of professional involvement in the Beauty and Healthcare sectors.
• Over 3 years of expertise in media planning and advertising effectiveness or measurement.
• Hands-on experience managing digital platform campaigns and ad tech products.
• Demonstrated knowledge of ad tech products specific to the Beauty and Healthcare industries.
• Experience in performance and app-focused campaigns.
• Proven record in client-facing roles with excellent engagement skills.
• Fluent in both English and German, with strong verbal and written communication abilities to effectively liaise with German clients.
• Highly motivated self-starter with quick learning capabilities.

Preferred Attributes

• Comprehensive understanding of the digital landscape and genuine enthusiasm for social media trends.
• Strong attention to detail paired with superb organizational talents.
• Experience dealing with both performance-based and brand-building campaigns.
• Success thriving in fast-moving, ever-evolving environments.

About TikTok

TikTok stands as the world's premier destination for short-form mobile videos, fostering creativity and joy. Its global headquarters are located in Los Angeles and Singapore, complemented by offices in major cities worldwide including Berlin. TikTok’s innovative platform empowers authentic self-expression and brings communities together.

Why Join TikTok

At the heart of TikTok’s ethos lies the drive to inspire creativity and foster joy through authentic content. Our diverse, global teams work collaboratively to generate meaningful impact in a rapidly evolving technology company. We embrace continuous learning, resilience, and innovation while championing a collaborative culture. Together, we unlock unlimited potential and breakthroughs.

Diversity & Inclusion

Committed to an inclusive workplace, TikTok values the unique skills, experiences, and perspectives of its employees. Reflecting the diversity of the global communities it serves, TikTok celebrates varied voices and promotes an environment where everyone is respected and empowered.