Chief of Staff to the Founder

About Human Agency

Human Agency is undergoing rapid expansion, seeking exceptional talent spanning creative production, technical expertise, and entrepreneurial leadership to help propel its next phase of growth. The company fosters a culture of hands-on leaders and collaborative teams, encouraging constant feedback, quick learning, and raising standards with the goal of delivering outstanding client outcomes. Human Agency deeply immerses itself in client objectives and develops products and strategies that are both aesthetically pleasing and functionally impactful, ensuring real-world usability.

The company values its people above all and aims to continuously enhance quality by recruiting individuals who elevate the collective capability across strategy, engineering, design, data, and operations. Its commitment includes responsible AI integration that emphasizes augmenting human abilities aligned with organizational missions and values.

Position Overview

We are looking for a dynamic Chief of Staff to act as a multiplier for our founder’s efforts. This role will be instrumental in converting the founder's vision into actionable plans, establishing systems to maximize leadership effectiveness, and ensuring that critical initiatives are executed flawlessly amidst rapid scaling.

Key Responsibilities

• Address evolving and complex organizational challenges with autonomy, proactively creating value without needing extensive oversight.
• Lead or contribute to various projects including AI transformation efforts with clients, client CEO management, Human Agency sales drives, talent acquisition partnerships, client project delivery, data-driven value creation, and go-to-market strategies.
• Manage end-to-end founder-level projects and organizational initiatives, ensuring clear ownership, timelines, and success measures.
• Develop and maintain high-quality executive documents such as strategy briefs, decision memos, and organizational roadmaps that promote alignment and informed decision-making.
• Design and optimize internal operational systems including hiring infrastructure, resource planning, team capacity, coordination mechanisms, and organizational rhythms to support growth to a 25-30+ person team in 2026.
• Oversee resource allocation and ensure sustainable workloads across teams, identifying and resolving operational inefficiencies to enhance velocity and quality.
• Coordinate complex, cross-departmental initiatives acting as a neutral facilitator and representative of the founder in key discussions.
• Ensure transparent internal communication translating founder strategies into actionable directions, preparing the founder for meetings and maintaining awareness of organizational health.

Required Experience & Skills

• A minimum of 5 to 7 years in high-performing roles such as Chief of Staff, strategic operations, consulting, venture capital, business development, or startup leadership.
• Strong affinity for AI, consistently integrating automation and AI tools to improve workflows and productivity.
• Proven ability to navigate ambiguous and complex projects, delivering results through strategic initiatives.
• Expertise in systems thinking and process development that builds scalable organizational infrastructure.
• Advanced project management skills with the ability to juggle multiple high-priority tasks efficiently.
• Proficiency with collaboration and productivity platforms like Google Workspace, Asana/Notion, Slack, as well as AI-driven tools.
• Excellent written and verbal communication capabilities, adept at synthesizing detailed information for diverse audiences.
• Preferred: experience in startup growth environments, venture studios, AI/technology sectors, talent operations, organizational design, business development in B2B, or board-level strategy involvement.

Personal Qualities & Work Ethic

• Dedicated to Human Agency’s mission and values, with a systems-oriented mindset focused on sustainable processes over quick fixes.
• Highly proactive and autonomous, with a strong bias for action and independent problem-solving.
• Composure under pressure with sound judgment to escalate issues appropriately.
• Collaborative and ego-free, building trust through consistent delivery rather than authority.
• Intellectually curious with agility to move between strategic concepts and tactical execution.
• Comfortable operating in uncertain environments, capable of creating clarity from complexity.

Additional Information

• Education: Bachelor's degree or equivalent experience required; advanced degrees are advantageous.
• Ethics: Commitment to ethical standards and responsible business practices.
• Travel: Occasional travel (10–25%) required for company offsites, key events, and leadership meetings.
• Location: Remote position ideal for candidates residing in the US or Canada, preferably in major tech hubs with overlap in Eastern Standard Time business hours.
• Employment Type: For US candidates, this is a full-time role; Canadian applicants will be independent contractors.

Equal Opportunity

Human Agency upholds equal opportunity principles, embracing diverse backgrounds and fostering an inclusive work environment that empowers all employees.