Chief of Staff, Marketing

About Pinterest

Millions globally visit Pinterest to find creative inspirations, envision new opportunities, and plan lasting memories. Our mission is to inspire everyone to build a life they love, driven by the passionate individuals behind our product. At Pinterest, innovation, inclusivity, and adaptability thrive, encouraging you to transform your passion into growth and collaborate with cutting-edge AI technologies that amplify creativity and impact.

Role Overview

The Chief of Staff to the CMO and Chief Communications Officer is a senior individual contributor role focused on optimizing the executives’ time and efforts on strategic initiatives and high-impact projects. This position supports executive preparation for critical engagements, leads cross-functional initiatives endorsed at the C-suite level, and ensures coordinated leadership within Marketing and Communications.

Key Responsibilities

• Collaborate with executive assistants to align calendar management with strategic priorities, ensuring executives allocate time effectively.
• Develop preparatory materials including board presentations, executive reviews, and external communication briefs, followed by action tracking.
• Represent the CMO in select meetings, exercising judgment to manage or escalate issues as appropriate.
• Work closely with the Communications team to provide strategic context for executive messaging, thought leadership, and company narratives.
• Plan and execute major company leadership events such as All Hands meetings, leadership forums, and strategic planning sessions.
• Utilize AI tools to enhance executive communications and narrative crafting, while collaborating on broader AI strategy with the operations team.
• Direct complex, multi-department initiatives requiring C-suite sponsorship from conception through successful delivery and evaluation.
• Create accountability structures, clarify decision-making rights, and establish strategic reporting to provide executives visibility into priorities.
• Lead onboarding and integration for newly appointed senior leaders in partnership with HR, focusing on stakeholder relationships and orientation.
• Design and facilitate culture-shaping activities within Marketing, Communications, and cross-functional leadership teams, including offsites and summits.

Candidate Profile

• Over 10 years’ experience in strategy, program management, executive communications, management consulting, or Chief of Staff roles with measurable impact at senior leadership levels.
• Proven capability to autonomously manage complex, cross-functional programs from start to finish.
• Outstanding communication skills; able to authentically and precisely articulate executive messaging.
• Experienced in developing operational rhythms, accountability frameworks, and decision structures in intricate matrix environments.
• Strong influencer with a history of earning trust among senior executives and diverse teams.
• Demonstrated discretion and sound judgment handling sensitive information and navigating organizational dynamics.
• Hands-on expertise applying AI tools to advance executive communication, research, and narrative creation with rigorous validation and integrity.
• Excellent analytical and strategic thinking skills to distill complex information into clear actionable advice.
• Preferably previous Chief of Staff or strategic advisory experience supporting C-suite executives, especially in public technology firms.
• Background or deep understanding of marketing, branding, or corporate communications preferred.
• Bachelor’s degree in Communications, Marketing, or equivalent experience.

Additional Information

• This role requires in-office presence 2-3 times per month in one of the following sites: San Francisco, Seattle, or Los Angeles.
• This position is not eligible for relocation assistance.
• Applicants should be based in the United States.
• Estimated annual base salary ranges from $178,561 to $367,626 USD and is supplemented with equity opportunities.
• The role operates in a hybrid work model to foster collaboration while providing flexibility.
• Pinterest is an equal opportunity employer committed to diversity, equity, and inclusion, encouraging all qualified applicants regardless of background or status.

Commitments and Declarations

By applying, candidates affirm the accuracy and completeness of information submitted and understand that any falsifications could result in disqualification or termination. Accommodations during the hiring process are available upon request.